Lexus of Marin

An exceptional car shopping experience! The whole process was very clear and I was up to date on the purchase status without delay. They did what they promised and I had nothing more to ask for. I worked wit was very clear and I was up to date on the purchase status without delay. They did what they promised and I had nothing more to ask for. I worked with Lark, Brian and Rigo and they were always there for me, answering all my questions and very helpful. Thank you guys, 5 stars service. More

We recently purchased our fifth Lexus (an RX450h) from Lexus of Marin. During the buying process, I had the pleasure of working with Sales Consult, Tony Abizeid. Tony is one of those unique car consultant Lexus of Marin. During the buying process, I had the pleasure of working with Sales Consult, Tony Abizeid. Tony is one of those unique car consultants who clearly understands what it’s like to be on the customer side of the table; that is, he clearly understands that as buyers, there is an unlimited number of manufactures and dealers we can choose from. Early in our purchase discussion, Tony made it very clear that his focus was on customer loyalty; that clearly proved to be the case. Tony listened as I described our driving needs and requirements and, provided me with numerous recommendations concerning various package options. I was given the opportunity to test drive a number of different RX450h in order to assess the package options that best met our transportation needs. Once we made the color and package option decision, Tony successfully located the vehicle we wanted. The car was delivered on time as promised. I can't say enough about Tony Abizeid and Lexus of Marin. We are delighted to give them the highest possible recommendation. Eric and Louise Heim More

I started taking my Lexus to this dealer because it was close to work. But since I've been working from home for almost a year, I still continue taking my Lexus there because I really like the experience close to work. But since I've been working from home for almost a year, I still continue taking my Lexus there because I really like the experience I've had with this dealer. Everyone is very helpful and nice and I've always gotten what I feel are honest assessments of the work that needs to be done. I will continue to take my vehicle here because I trust them! More

A qualified staff who knows their product line. They provided excellent service and sensitivity to the clients time. Lexus of Marin is a real winner! provided excellent service and sensitivity to the clients time. Lexus of Marin is a real winner! More

I received the greatest of service on my auto with a very attentive technician who did the repairs to my vandalized catalytic converter. He also installed a protective cage over the new catalytic converter attentive technician who did the repairs to my vandalized catalytic converter. He also installed a protective cage over the new catalytic converter which offers greater protection. I would gladly return to Lexus of Marin in the future when service is needed and hope that John Richards can do the work. More

Salesman is friendly helpful and most of all he knowledgeable. He explained it clearly. He is comfortable to deal with, no pressure. I highly recommend . knowledgeable. He explained it clearly. He is comfortable to deal with, no pressure. I highly recommend . More

Great customer service at Lexus Marin! Have been coming here for years. They always do a great job with my cars. Thanks Willie for the great work! here for years. They always do a great job with my cars. Thanks Willie for the great work! More

I had an amazing customer service experience at Lexus of Marin. I worked with a very knowledgeable sales professional who helped me find the exact right car. I love the car, and I highly recommend Lexus of Marin. I worked with a very knowledgeable sales professional who helped me find the exact right car. I love the car, and I highly recommend Lexus of Marin! More

Would not commit to replacing parts that were missing after they serviced my vehicle after I bought it. Left messages 3 times and got no call back from Christian in sales. Very poor customer service! after they serviced my vehicle after I bought it. Left messages 3 times and got no call back from Christian in sales. Very poor customer service! More

Replaced a tire with nail for FREE as I was not aware it would be covered under road hazard warranty. Thank you Eric for excellent service and keeping me updated with my car would be covered under road hazard warranty. Thank you Eric for excellent service and keeping me updated with my car More