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Lexus of Marin

San Rafael, CA

4.8
461 Reviews
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513 Francisco Blvd E

San Rafael, CA

94901

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Showing 461 reviews

August 02, 2020

Very professional and loved how they sanitized all cars before and after! It was very busy that morning but they all worked together to be as quick as possible to check you in. More

by Hanley
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Aug 05, 2020 -

Lexus of Marin responded

Hanley, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 21, 2020

Being a busy person, I was looking for a car directly after work. It was amazing how bad people treat you coming in from a union carpenter job. Not these guys! They are respectful and nice. I bought my c More

by soultrip12
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
LaVonne. Gillette
Jul 22, 2020 -

Lexus of Marin responded

We're happy you found our staff to be so supportive during your experience here at Lexus of Marin. We hope to be of service to you again in the future.

July 15, 2020

Dedicated to making great cars and happy customers Lexus of Marin did a great job servicing the vehicle today and Service Manager Len is a tribute to the organization! You have a loyal customer. More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Len, LaVonne. Gillette
Jul 19, 2020 -

Lexus of Marin responded

Tim, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 12, 2020

RX350 purchase Hate the process of buying cars and I negotiate contracts for a living, but found they made the process stress free. Friends told me to look at other More

by dreamcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Morris
Jul 16, 2020 -

Lexus of Marin responded

Dreamcar, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 10, 2020

I’m on my second car from Lexus of Marin and they have taken amazing care of my vehicles. Their service has been quick and I’m always made comfortable while waiting. I’ve never felt like i was being taken More

by ichbing
Recommend Dealer
Yes
Employees Worked With
Willy, LaVonne. Gillette
Jul 16, 2020 -

Lexus of Marin responded

Ichbing, we're glad to hear you enjoyed your visit. If you have any further questions, please don't hesitate to reach out!

July 01, 2020

Worst experience ever Purchased a CPO lexus rx 350 here about a year ago through Jason. First issue that came up was when I brought the vehicle to the Lexus dealer near my More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Leonard, Chris Ko, David Gardella
Jul 10, 2020 -

Lexus of Marin responded

Michael, we regret to hear that your experience with us was not a more positive one. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (415) 233-7155 so we can work towards a resolution.

June 29, 2020

Go see Lionel if your going to buy a car If you ever buy a car from this dealership please go see Lionel only he will take care of you till the end. This guy will out of his way to help you More

by anticarbon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lionel
Jul 02, 2020 -

Lexus of Marin responded

Anticarbon, we really appreciate your positive review! Thanks again for the recommendation, and have an amazing day! Thanks again for the recommendation, and have an amazing day!

June 26, 2020

Service center~ Jeff was very professional , friendly and efficient~ Extremely helpful ,courteous and pleasant~Vehicle drives so smoothly. I am very pleased with the More

by win
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Jul 02, 2020 -

Lexus of Marin responded

Win, we're glad to hear you enjoyed your visit. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 11, 2020

Great experience— from sales to finance our process was smooth and easy. Their pricing was fair and straightforward. I would definitely buy from Lexus of Marin again! More

by Momof5
Recommend Dealer
Yes
Employees Worked With
LaVonne. Gillette
Jun 19, 2020 -

Lexus of Marin responded

Momof5, your satisfaction is our top priority. Momof5, thanks for taking the time to leave a review.

June 01, 2020

sam vitaro Len did a great job - prompt and kept me informed. Very efficient. Dropped off and picked up car after hours. Fixed alignment. Never drove better. More

by sam.vitaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Len
Jun 04, 2020 -

Lexus of Marin responded

Sam.vitaro, we really appreciate your feedback! We're looking forward to your next visit with us!

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