Back

Lexus of Marin

San Rafael, CA

4.8
465 Reviews
Contact Dealership

513 Francisco Blvd E

San Rafael, CA

94901

Directions

By Type

Showing 465 reviews

December 02, 2024

This was the most pleasant buying experience I have ever had. No pressure from any of the staff. They offered a great price, delivered the car to my home and spent much time teaching me about its features. More

by mhennagin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer
Dec 04, 2024 -

Lexus of Marin responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

November 30, 2024

Employees who works at Lexus of Marin are very friendly and welcomed when you stepped in dealership while compared to the Serramonte Lexus front desk customer service had very bad attitude. More

by Lexus lover
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Junior Garcia
Dec 03, 2024 -

Lexus of Marin responded

Hello, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Lexus of Marin

November 17, 2024

Excellent service and support during the purchase of a new Lexus. To date, I have not utilized the service maintenance department so I cannot comment. However, sales was excellent. More

by ttelles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Duerksen
Nov 19, 2024 -

Lexus of Marin responded

Hi, we are so happy to read such a great review about Lexus of Marin! Thank you again for leaving us this response!

November 17, 2024

Juan is spectacular. We came in wanting to get my mom a RX for her birthday. He was very transparent, attentive and answered all of our concerns regarding the vehicle. He More

by Anna Ngan Nguyen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan
Nov 19, 2024 -

Lexus of Marin responded

Anna, thank you so much for your high rating! We look forward to your next visit! Take care!

November 12, 2024

Exception customer focus by Benjamin Swan! He went above and beyond to make the experience effective and pleasant. Ben arranged a test drive and vehicle feature overview for my older parents. More

by Alex P
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Benjamin Swan
Nov 15, 2024 -

Lexus of Marin responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

November 12, 2024

Great salesman Walter to work with. Professional and very helpful. Excellent experience overall. He exceeded our expectations. More

by Stevek
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Walter
Nov 13, 2024 -

Lexus of Marin responded

Stevek, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

November 09, 2024

Good customer service. The representative is very helpful Mr.Lark Lee. He helped me find the car I’m looking with a good deal that fits my budget. More

by jgvillanueva76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lark Lee
Nov 14, 2024 -

Lexus of Marin responded

Hi, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

November 06, 2024

Very sweet sales representatives that actually listen to you and keep your interest in mind would come back to this dealership for all of my future cars More

by adriana.gonz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lyana Lee, Christian Vela
Nov 08, 2024 -

Lexus of Marin responded

Adriana, we're happy you found our staff to be so supportive during your experience here at Lexus of Marin. Please don't hesitate to reach out if there's anything additional we can do for you.

October 26, 2024

I recently had the pleasure of working with Vladimir at Lexus of Marin, and I couldn’t be happier with my experience. From the start, Vladimir was incredibly professional, making sure to understand exactl More

by Nancy G
Recommend Dealer
Yes
Employees Worked With
Vladimir
Nov 01, 2024 -

Lexus of Marin responded

Nancy, we're happy you found our staff to be so supportive during your experience here at Lexus of Marin. Thanks again for the recommendation, and have an amazing day!

October 25, 2024

Very impressed with dealer rep Lydia who was very knowledgeable and consumer friendly Great experience More

by friesenjack7walter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lydia
Oct 26, 2024 -

Lexus of Marin responded

Hi, thank you so much for your high rating! Please don't hesitate to reach out to us if there's anything more we can do!

...
4
...