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Lexus of Murray
Murray, UT
1,042 Reviews
At Lexus of Murray, We Hear You. You might expect a car company’s top priority to be cars, but not at Lexus of Murray. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,042 reviews
August 15, 2024
I asked for my car to be washed but it was only vacuumed. My tank was almost empty and nothing was explained to me I guess because someone else was waiting. There was also no water in the fridge for me to dr My tank was almost empty and nothing was explained to me I guess because someone else was waiting. There was also no water in the fridge for me to drink, only soda. I was told there’s a 10 minute wait for them to get more water. Very disappointing More
by nadeenmcinnis
Employees Worked With
N/A
August 15, 2024
Nate Morris helped me purchase my new 2024 UX250h. He was very knowledgeable about the car and answered all my questions. We had a couple of cars to choose from helped me pick what car was best for me He was very knowledgeable about the car and answered all my questions. We had a couple of cars to choose from helped me pick what car was best for me. The car was in Lindon and he personally went and picked it up. He had it all cleaned up and fueled up so I could take it home the same day. The whole experience was a positive one. I didn’t feel rushed and he paid special attention to make sure I was happy. A really wonderful experience! Keep up the great work Nate! More
by Scott
Employees Worked With
Nate Morris
August 13, 2024
Last Thursday’s Diagnosis was “replace battery cable. Part was ordered. Took it in today (Tuesday)). Shop simply replaced battery terminals. When I complained about the $570 charges. The service rep when Part was ordered. Took it in today (Tuesday)). Shop simply replaced battery terminals. When I complained about the $570 charges. The service rep when to service mgr & succeeded in getting a correction. Problem seems to be misuse of part name More
by ZubinEmsley
Employees Worked With
Service tep
August 13, 2024
Jon was professional courteous and prompt. He had my car serviced while I waited and they finished it up before the time promised. He is a real asset to the Dealership He had my car serviced while I waited and they finished it up before the time promised. He is a real asset to the Dealership More
by Aldenrix
Employees Worked With
Jon Fabbi
August 10, 2024
My service advisor was outstanding. The last service advisor was poor at best. So my experience was a 10 this time. Last time was a 2 at best. I’ll be sure to pick my service advisor my The last service advisor was poor at best. So my experience was a 10 this time. Last time was a 2 at best. I’ll be sure to pick my service advisor myself from now on. Liza deserves a great big pat on the back. She saved your —-. More
by Markburningham681
Employees Worked With
Liza, and the service manager. Both were outstanding.
August 10, 2024
Your staff in service he is incredible! Carter always gives me the red carpet treatment. I feel like a celebrity when the car returns and everything is as it should be Don’t let that ma Carter always gives me the red carpet treatment. I feel like a celebrity when the car returns and everything is as it should be Don’t let that man get away from you KEEP HIM HAPPY! More
by Monte
Employees Worked With
Carter
August 10, 2024
Service department was great! Everyone was very friendly , great communication. I always call direct to make my appointments as the online tool never seems to work well for me. Everyone was very friendly , great communication. I always call direct to make my appointments as the online tool never seems to work well for me. More
by she12j
Employees Worked With
Sean
