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Lexus of Murray

Murray, UT

Overview
Reviews
4.6
1,018 Reviews
At Lexus of Murray, We Hear You. You might expect a car company’s top priority to be cars, but not at Lexus of Murray. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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5686 S. State Street

Murray, UT

84107

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Showing 1,018 reviews

May 17, 2024

The service group treated me with respect and courtesy, then proceeded to issue a second key for operation of my new vehicle. The group also made sure that all fluids were checked and filled. More

by Paula
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa, Amanda
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May 17, 2024

Easy to make an appointment very friendly service And affordable. Would come back again without a question More

by Kiva13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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May 16, 2024

Stephanie and Lyndon were fantastic getting me through the decision and financing process. I live out of State and was able to do most of it remotely, so when I arrived, I was in and out of the dealership More

by acwallac1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie, Lyndon
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May 16, 2024

Sean and Julian are wonderful. They took good care of me. Would highly recommend Larry Miller Lexus! More

by miladhome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean and Julian
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May 17, 2024 -

Lexus of Murray responded

We're thrilled to hear that you had a positive experience with our dealership! Our team works hard to provide excellent customer service and quality work, so it's always great to receive feedback like yours. Thank you for choosing us for your automotive needs and for leaving us a 5-star review!

May 16, 2024

Knowledgeable and helpful sales staff. So attentive to our wishes. Very happy with our experience at Larry Miller Lexus! More

by Holly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Weston
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May 17, 2024 -

Lexus of Murray responded

We're so pleased to hear that you had a great experience with our dealership! Providing top-notch customer service and quality work is our top priority, and we're thrilled that our team was able to meet your expectations. Thank you for choosing us for your automotive needs, and we look forward to serving you again in the future!

May 15, 2024

My Lexus was serviced today and Julian Lopez was amazing! Made my wait very nice by keeping me up to date with what was going on with my car. More

by Martinjackieg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Lopez
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May 16, 2024 -

Lexus of Murray responded

Thank you for taking the time to share your positive feedback. Our team works hard to make sure each customer is satisfied, and it's wonderful to hear that we were able to meet your needs. We hope that you will continue to choose our dealership for all of your automotive needs.

May 15, 2024

They are always so kind and professional. They explain everything in detail. The communication is fantastic. More

by Tosha Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian
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May 14, 2024

Great customer service and I found my dream car and everything went smoothly. He was very knowledgeable! More

by Heavenscent2009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew
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May 13, 2024

I was disappointed in the amount of time it took for an oil change and emission. about 1 1/2 hours. The other thing is Lexus or Larry h miller Lexus at one time washed your car when you had service done. I More

by dolphins-1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
xochitl
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May 15, 2024 -

Lexus of Murray responded

I'm sorry to hear about the changes in service times and the overall experience that didn't live up to the past standards you’ve enjoyed. We aim to deliver not just efficient service but also a pleasant wait. Your feedback is invaluable, and I am committed to addressing these concerns. If you would like to discuss this further or have suggestions, please do not hesitate to contact me directly. - David Green, General Manager, (205) 837-8295

May 11, 2024

I’ve been going to Lexus in Murray for years. I’ll never go anywhere else. They treat you great. They do great work, and they are honest and professional. More

by vincecraig84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Prospero
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