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Lexus of Murray

Murray, UT

4.6
1,018 Reviews
At Lexus of Murray, We Hear You. You might expect a car company’s top priority to be cars, but not at Lexus of Murray. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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5686 S. State Street

Murray, UT

84107

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Showing 1,018 reviews

January 25, 2024

The work was done well and within the time promised, the service writer was excellent. More

by pribblel
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Julian M Lopez
January 25, 2024

The service was excellent. Everyone I dealt with was very professional and friendly. The service waiting area was very nice and I really appreciated the snacks. More

by sandrajense
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Recommend Dealer
Yes
Employees Worked With
Jim Brown
January 25, 2024

My time spent at the Lexus Dealership was a good experience. I was treated with much kindness and respect while waiting for the maintenance on my car to be completed. The lobby is very clean and co More

by impennystewart
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Julian Lopez
January 24, 2024

This place is amazing. From pulling into the service bay, the service writer and the tech that work on the problem/service. I really like that the tech actually comes out More

by Geary775
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Service department
January 24, 2024

Very professional treatment, went out of their way to help; good communication. I will definitely return More

by timvalentijn
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Sean
January 23, 2024

LHM is unlike most dealerships. They are transparent in the services recommended. They explain why the services are needed. I even asked about a particular service I thought might b More

by Langtonpromo
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Xsocool
January 23, 2024

Brought my car in for an oil change. After picking up my car and heading home had to pull over. Oil light came on. My car had to be towed back to the dealership due to lack of proper oil More

by bgarcia82
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Mandy was great and super helpful. Service department...not so much.
Jan 26, 2024 -

Lexus of Murray responded

Hello there, thank you for taking the time to leave a review. It’s unfortunate to hear that you’ve had a negative experience at our dealership. We strive to offer a top-notch visit for all of our customers. I’d appreciate the opportunity to better understand your frustrations so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. - Jim Brown, General Manager, (801) 554-5558

January 23, 2024

The appointment process was easy. The work was done quickly and efficiently. The staff is very pleasant. More

by pamelajharden51
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Recommend Dealer
Yes
Employees Worked With
Amanda , Jim Brown
January 22, 2024

2nd key issue , wasn’t there at our scheduled appt, so did 10k service . Will have to schedule another key appt . Service rep was nice More

by Ckhostetter
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Lisa Jacobson
January 22, 2024

Richard Prospero was great to work with! He Helped me find the car I was looking for More

by Mc
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hummel
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