Lexus of Murray

My service experience went smoothly, no surprises-they even gave me a loaner.. Couldn’t be happier, even gave me a loaner.. Couldn’t be happier, More

I have been a customer four years. I take my car in for regular maintenance about 3-4 times a year. I've use Josh Tate every time and he is outstanding! He knows the service operations I take my car in for regular maintenance about 3-4 times a year. I've use Josh Tate every time and he is outstanding! He knows the service operations, is always pleasant and thorough in his explanations. We are moving to CO and can only hope we find similar service. I will miss Josh greatly. More

I had my 10,000 mile service. People were very nice; however I specified something that needed to be looked at and she said she would note that, and I got my car back I asked her People were very nice; however I specified something that needed to be looked at and she said she would note that, and I got my car back I asked her if they fixed it, and she’s like oh I forgot to note that when you come back to get your 2nd key you can have them note it again. Also, they did not clean my car or even ask. That was part of my service deal. My first service same thing happened when I asked them to check in a rattle noise. They forgot and told me to re schedule. Lexus is known for superior service e and my last 2 serves they have forgotten. They are all nice people, but I was disappointed. More

I lost my battery due to bad weather. I used a trickle charger to start my car and called for an appointment to get a replacement battery. The service department worked me in and installe I used a trickle charger to start my car and called for an appointment to get a replacement battery. The service department worked me in and installed a new battery. Xochitl Garcia did a great job. Thanks! More

LHM is efficient, professional and friendly. This is my third LHM Lexus. I have not encountered any service concerns. This is my third LHM Lexus. I have not encountered any service concerns. More

My service was performed as scheduled and I was able to visit with Sharyl Noble, John Fabbi & Josh Tate who have always taken such good care of me for over 20 yrs. They are like family to me and they are a visit with Sharyl Noble, John Fabbi & Josh Tate who have always taken such good care of me for over 20 yrs. They are like family to me and they are always there when needed.. I can’t imagine going any other place. Thank you Lexus. More

The sales rep was knowledgeable and helpful about the details of the new car that we were purchasing. He expressed his opinion which was appropriate in our situation. The service department is excellen details of the new car that we were purchasing. He expressed his opinion which was appropriate in our situation. The service department is excellent (14 years experience). More

Friendly, helpful, quick, knowledgeable. Sean was awesome and helped me with all of my questions! I was a very satisfied customer! Sean was awesome and helped me with all of my questions! I was a very satisfied customer! More

The service department stayed late to get my car in. Then they did a great job diagnosing the problem and fixing this issue. All in all they did a tremendous job! Then they did a great job diagnosing the problem and fixing this issue. All in all they did a tremendous job! More