Lexus of Murray

Excelllent experience! Was greeted immediately and drove right into service bay. Sean told me the time would be 1 hour and asked if I was going to wait. He directed me t Was greeted immediately and drove right into service bay. Sean told me the time would be 1 hour and asked if I was going to wait. He directed me to the service lounge and was courteous. Richard Prospero, who sold me my Lexus, came by and said hello. It was nice to see him! Everyone was kind and knowledgeable. The service actually only took 40 minutes and I was back on the road quickly! More

Mandy BEST best customer service. Always goes above and beyond. Makes our experience perfect . Thanks Always goes above and beyond. Makes our experience perfect . Thanks More

The customer service that I received from Lexus Service Center was exceptional! They accurately diagnosed and repaired my vehicle and they didn’t overcharge me or haggle me like other auto shops have in Center was exceptional! They accurately diagnosed and repaired my vehicle and they didn’t overcharge me or haggle me like other auto shops have in the past. They provided me with a nice vehicle to drive while my car was being repaired. I received updates via app and text so I knew exactly what was going on. They did a thorough inspection of my vehicle and gave me a great deal on good tires that include rotations and a warranty. They also gave me a discount on the alignment that was needed. Everything was very friendly and everything went very nice and smooth. More

Needed help with key fob - LHM fit me in and got me up and going quick! Thank You and going quick! Thank You More

Each of the individuals we interacted with were professional, knowledgeable and patient. We did not feel at all pressured. professional, knowledgeable and patient. We did not feel at all pressured. More

Awesome service department. They were prompt and made sure I was taken care of from start to finish They were prompt and made sure I was taken care of from start to finish More

Ms. Garcia was amazingly helpful and responsive! The Uber ride was a great perk. I wish there were more discounts. ride was a great perk. I wish there were more discounts. More

Amazing place to buy a car. Special thanks to Chari Wilson amazing person. Very nice customer service Special thanks to Chari Wilson amazing person. Very nice customer service More

Sean met me just as I arrived. He didn't hesitate adding a couple of items to my service list that I requested at that time. I was expecting it to take all day but they were able He didn't hesitate adding a couple of items to my service list that I requested at that time. I was expecting it to take all day but they were able to perform the major service in just a couple of hours. I also asked Pagan (I think that was his name) in the parts department to help me with wiper blades that I had purchased for my other car. He was able to unlock the tab and he even walked with me outside to me car to do the same with the other blade. Pretty impressed with the service. More

Right on top of it! ! Great service crew. Short wait time. . Vert attentive. Even ate a Jimmy John halfie ! Great service crew. Short wait time. . Vert attentive. Even ate a Jimmy John halfie More