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Lexus of Murray

Murray, UT

4.6
1,018 Reviews
At Lexus of Murray, We Hear You. You might expect a car company’s top priority to be cars, but not at Lexus of Murray. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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5686 S. State Street

Murray, UT

84107

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Showing 1,018 reviews

August 23, 2022

Our experience with LHM was excellent! Would recommend to anyone. Great service in all departments! More

by Jinparkcity@aol.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Malcom
Aug 23, 2022 -

Lexus of Murray responded

Thank you for leaving us a review. We are glad to have provided a helpful and courteous service experience. Please come see us again if there is anything else you need. - Jim Brown, General Manager

August 16, 2022

Professional, excellent jobs, make customer happy when bring the car to Lexus dealer everything’s done great job. More

by Leon Ngo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jullian Lopez
Aug 17, 2022 -

Lexus of Murray responded

Thank you for leaving us a review. We are glad to have provided a helpful and courteous service experience. Please come see us again if there is anything else you need. - Jim Brown, General Manager,

August 16, 2022

We live in Denver and bought from LHM Lexus in Murray because they had the options we were looking for on a car that was en route. It was several thousand dollars over MSRP. Something we don’t see often More

by VanY
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gregg
Aug 17, 2022 -

Lexus of Murray responded

Hello, thanks for taking the time to leave your feedback. We try to provide competitive pricing for all of our vehicles and it is unfortunate that we weren’t able to provide pricing that was satisfactory. If you would like to speak with me about your visit I would be happy to answer any questions and address any concerns you may have. - Jim Brown, General Manager

August 16, 2022

Excellent service. Braxton was so helpful and great to work with. I have been coming to this dealership for 15 years and have always received top tier service. More

by ccc0002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braxton
Aug 16, 2022 -

Lexus of Murray responded

Thank you for that positive review! We are always excited to help service your vehicle and keep you updated on the process. Please come back if you need anything else. - Jim Brown, General Manager

July 14, 2022

They have always taken very good care of our car and given quality service and care. More

by Aloha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Peterson
Jul 14, 2022 -

Lexus of Murray responded

Thank you for that great review! It's always our pleasure to make sure that you and your vehicle receive the best service. We appreciate your excellent review and hope to work with you again soon. - Jim Brown, General Manager

July 13, 2022

Weston was very professional. Dealership is very clean and everyone was very friendly. I will recommend this dealership to anyone who is looking to buy a new car. More

by svanorden6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Weston
Jul 14, 2022 -

Lexus of Murray responded

It's great to hear from you! I'll be sure to give Weston recognition for providing you with a professional dealership experience. Come back soon if there’s anything else we can do for you in the future! - Jim Brown, General Manager

July 13, 2022

Nice place with friendly staff and regular service is much cheaper than in private places. More

by Azamat Ibraimov
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Jul 13, 2022 -

Lexus of Murray responded

Thank you for taking the time to review us, Azamat! It's always our pleasure to provide the repairs your vehicle needs. Come back again soon if there's anything we can assist you with. - Jim Brown, General Manager

July 07, 2022

When I purchased my vehicle back in 2020, it came with the free oil changes and tire rotation. Went in today to get my scheduled maintenance done, they failed to tell me last time at my 45,000 mile oil ch More

by Lexus17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
Jul 08, 2022 -

Lexus of Murray responded

Hello, thank you for taking the time to leave a review. While it’s great to hear that you experienced some of the excellent customer service that we aim to provide, it’s unfortunate that you weren’t fully satisfied by your visit. If you would like to give me a call, we can break down your pricing and ensure that everything was handled properly. I hope to hear from you soon so that we can arrive at a resolution if necessary. - Jim Brown, General Manager, (801) 264-3610

June 23, 2022

I am a stubborn old fashioned lady & the staff and leadership bent over backwards to help me have a great experience at LHM LEXUS. I worked with absolutely exceptional, sharp dressed, clean & knowledg More

by Lexus from Texas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Phillips
Jun 23, 2022 -

Lexus of Murray responded

Thank you for letting us service your vehicle, Brenda! It was our pleasure to have provided you with the great customer service you deserve. If there is anything else you need please let us know. - Jim Brown, General Manager

June 22, 2022

Everyone was polite, considerate, and on time. Great dealership - going here takes the car experience to another level. More

by ron4450
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Managers
Jun 23, 2022 -

Lexus of Murray responded

Thanks for choosing our dealership, Ron! It was our pleasure to take your car experience to another level. We really appreciate your review and hope to see you again soon. - Jim Brown, General Manager

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