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Lexus of Murray

Murray, UT

4.6
1,018 Reviews
At Lexus of Murray, We Hear You. You might expect a car company’s top priority to be cars, but not at Lexus of Murray. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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5686 S. State Street

Murray, UT

84107

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Showing 1,018 reviews

January 09, 2020

Told me it would be an 1 1\2 hours. Brake flush oil change tire rotation. 45 min Bam! Delicious snacks and stuff with a decent cup of coffee More

by Bmoody71
Recommend Dealer
Yes
Employees Worked With
Larry or Sean
Jan 09, 2020 -

Lexus of Murray responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Jim Brown, General Manager

January 09, 2020

Great service! While my car was getting fix I was able to get a loaner then pick my car up the next morning. Everything went quick and smooth! Thanks so much! More

by Ally
Recommend Dealer
Yes
Employees Worked With
Ethan
Jan 09, 2020 -

Lexus of Murray responded

Thank you for taking the time to review our dealership, Ally! Be sure to let us know if there is anything that you need moving forward. - Jim Brown, General Manager

January 09, 2020

We brought our Lexus RX in for regular scheduled maintenance and were very pleased with the work performed. We are from out of state and they were very timely finishing the required work and we were More

by Kamrtn
Recommend Dealer
Yes
Employees Worked With
Sean
Jan 09, 2020 -

Lexus of Murray responded

Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Jim Brown, General Manager

January 09, 2020

Above my expectations Daniel and Larry H. Miller Lexus were really great to work with. Every single thing that Daniel represented, he delivered on....and more. Daniel was More

by Wade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Jan 09, 2020 -

Lexus of Murray responded

It's great to hear from you, Wade! Daniel and the team appreciate your excellent review and hope to work with you again soon. - Jim Brown, General Manager

January 08, 2020

They're always very flexible when working with me and my schedule. They go out of their way to make sure I'm happy. One example is I had a service due along with the airbag recall and it was just the minor More

by dansan1988
Recommend Dealer
Yes
Employees Worked With
Sean Nava
Jan 08, 2020 -

Lexus of Murray responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Jim Brown, General Manager

January 08, 2020

Brought my car in for an oil change even though my contract was expired since I don’t drive my car much. Larry H. Miller Lexus still honored my contract and was able to do my oil change and multi chec More

by Fila
Recommend Dealer
Yes
Employees Worked With
Mandy
Jan 08, 2020 -

Lexus of Murray responded

Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Jim Brown, General Manager

January 06, 2020

If a warranty part ruins another part that’s not If a warranty part ruins another part that’s not warrantied they should replace it and then I was lied to about them putting in the battery I bought More

by rodneyhall1539
Recommend Dealer
No
Employees Worked With
Josh
Jan 06, 2020 -

Lexus of Murray responded

Hello there, thank you for reaching out. I want to assure you that honesty is one of the core principles of our dealership and the Larry H. Miller organization. In addition, We want to ensure that our service team is working hard to utilize our customer’s warranties to their fullest extent and that they’re covering everything they possibly can. If you would like to give me a call, we can break down your pricing and ensure that everything was handled properly. Feel free to give me a call and we can get to the bottom of this together. - Jim Brown, General Manager, (801) 264-3610

January 06, 2020

Lexus always makes you feel like part of the Family and especially Sean Nava. Great Service all the way around.and I will always stay with Lexus. More

by MickD
Recommend Dealer
Yes
Employees Worked With
Sean Nava
Jan 06, 2020 -

Lexus of Murray responded

Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future. - Jim Brown, General Manager

January 06, 2020

Came into get a key programmed for our IS. Sean in Service took great care of us (and Adam beforehand) and was in and out in less than an hour. Sean even had the airbag recall work done at the same ti More

by UtahISOwner
Recommend Dealer
Yes
Employees Worked With
Adam Blackman, Sean Nava
Jan 06, 2020 -

Lexus of Murray responded

It's great to hear from you! We appreciate your excellent review and hope to work with you again soon. - Jim Brown, General Manager

January 06, 2020

Very professionalVery promptVery courteous Completed Very professional Very prompt Very courteous Completed work as requested Answered my questions about tire & break were. I was as very comfortab More

by Gwen
Recommend Dealer
Yes
Employees Worked With
Clerk
Jan 06, 2020 -

Lexus of Murray responded

Thank you for reaching out, Gwen! We hope you’ll come back soon if there’s anything else that we can do for you. - Jim Brown, General Manager

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