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Lexus of Murray

Murray, UT

4.6
1,018 Reviews
At Lexus of Murray, We Hear You. You might expect a car company’s top priority to be cars, but not at Lexus of Murray. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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5686 S. State Street

Murray, UT

84107

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Showing 1,018 reviews

January 05, 2020

Good sales and service.Bronson was very detailed and Good sales and service. Bronson was very detailed and followed up on my brakes and made sure the work was done on time. I will return. More

by beshiozawa
Recommend Dealer
Yes
Employees Worked With
DeHaan, Bronson
Jan 06, 2020 -

Lexus of Murray responded

Thank you for taking the time to review our dealership! Be sure to let us know if there is anything that you need moving forward. - Jim Brown, General Manager

January 05, 2020

Marcel was great Everyone over at Lexus dealership was Marcel was great Everyone over at Lexus dealership was very kind and helpful. Didn’t feel pressure and definitely felt comfortable through the time More

by Gavinwayne1
Recommend Dealer
Yes
Employees Worked With
Marcel
Jan 06, 2020 -

Lexus of Murray responded

Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Jim Brown, General Manager

January 05, 2020

I received excellent service in a timely manner. My concerns were addressed and I really appreciated being able to use a car so that I could complete my errands while my car was being worked on. More

by Cpurplemoon
Recommend Dealer
Yes
Employees Worked With
Ethan Petersen
Jan 06, 2020 -

Lexus of Murray responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Jim Brown, General Manager

January 04, 2020

stephanie is knowledgeable and one of the best car sales personnel we’ve ever had the pleasure of buying a car.love my new car! More

by reineckd99
Recommend Dealer
Yes
Employees Worked With
stephanie sattree
Jan 06, 2020 -

Lexus of Murray responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Jim Brown, General Manager

January 03, 2020

The dealership is excellent with on exception. Keenan the tech rep is a know it all. Don’t want him around me when I’m at dealership. Everyone else is fantastic More

by Rich
Recommend Dealer
Yes
Employees Worked With
Cheryl in Sales. The best.
Jan 03, 2020 -

Lexus of Murray responded

Thank you for your feedback, Rich. If there is anything else that we could have done to improve your visit, please don’t hesitate to let us know. We hope to work with you again soon! - Jim Brown, General Manager

January 02, 2020

Always a first class experience dealing with this service department. I have recommended them to friends and family because I know that they will be well taken care of. More

by Gmueller
Recommend Dealer
Yes
Employees Worked With
Josh
Jan 03, 2020 -

Lexus of Murray responded

Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Jim Brown, General Manager,

January 02, 2020

I having been using this dealerships for over 30 years. Always had good service in getting anything repaired. Just bought a new Lexus 460. The salesman to service to the financial specialist was great.Marg More

by margaretgoodart
Recommend Dealer
Yes
Employees Worked With
Gregg Vranek , James Trambourine, Lyndon Shamey
Jan 03, 2020 -

Lexus of Murray responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Jim Brown, General Manager,

January 02, 2020

I left my vehicle on Saturday morning for service. The service advisor called about 2 hours later and I authorized the repair. The service department closed at 3pm without any further correspondence from More

by Customer Service?
Recommend Dealer
No
Employees Worked With
Josh
Jan 03, 2020 -

Lexus of Murray responded

It’s unfortunate to hear that you had a longer than expected service experience. We try to provide a quick and easy visit for all of our customers but, unfortunately, that’s not always possible. If you would be willing to give me a call I’d appreciate learning more about the lack of communication you received so that we can continue to improve our customer service experience. Thank you for your patience. - Jim Brown, General Manager, (801) 264-3610

January 02, 2020

I will continue to buy and service the most reliable cars in the world at Larry Miller Lexus and have for 20 years. Your service department is why. More

by John Benz
Recommend Dealer
Yes
Employees Worked With
Brandon
Jan 02, 2020 -

Lexus of Murray responded

Thank you for your positive recommendation, John! Please let us know if there’s anything else that we can do for you in the future. - Jim Brown, General Manager

January 02, 2020

Most difficult service person I’ve worked with in the 4 years I’ve been going to Larry H Miller Lexus. I’ve never felt swindled before this last visit. More

by FluffyB
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jan 03, 2020 -

Lexus of Murray responded

Hello there, thank you for reaching out. I want to assure you that honesty is one of the core principles of our dealership and the Larry H. Miller organization. If you believe you were taken advantage of or lied to, then I’d appreciate the chance to get to the bottom of this as quickly as possible. Hopefully we can clear up any confusion and work towards a resolution together. - Jim Brown, General Manager, (801) 264-3610

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