Lexus of Murray

The service was on time and professional. The service adviser was kind and friendly. The waiting areas is nice and full of snacks and beverages. Overall good friendly services! Thanks LHML adviser was kind and friendly. The waiting areas is nice and full of snacks and beverages. Overall good friendly services! Thanks LHML More

They always underpromise and over deliver I always drop my Lexus' off for service with either Mandy or Bronson. Cars are always finished on time and usually washed in and out. I trust my 11th I always drop my Lexus' off for service with either Mandy or Bronson. Cars are always finished on time and usually washed in and out. I trust my 11th and 12th Lexus to these people whenever I need service. They always have fresh snacks and room to do business for busy people like me. If you're looking for a car that is used, they get some pretty good trade-ins. Because great cars sometimes from one owner Lexus owners. Daily the get traded in or leased returned there. Salesperson Stephanie S. is always good to call if she thinks I can use another Lexus. I have given her my AMEX cc number over the phone more than once and came down and bought what she has picked out. Once I bought a GX470 over the phone when I was living in Florida, When I got home I found it in my garage full of gas and ready to go. These people are great. If you're not sure who to ask for, look or call and ask for Stephanie Satre. More

I always have confidence in my team at Larry Miller Lexus. My service was done quickly, friendly, and efficiently. I enjoyed visiting with those in the waiting room and enjoyed a drink and some snack Lexus. My service was done quickly, friendly, and efficiently. I enjoyed visiting with those in the waiting room and enjoyed a drink and some snacks which made the time pass faster. Thank you Larry Miller team for making a great start to my day! More

Great LHM has always done right by me they always have my car done on time ,if not they give me a loaner. I have always taken my car to Larry H. Miller Lexu LHM has always done right by me they always have my car done on time ,if not they give me a loaner. I have always taken my car to Larry H. Miller Lexus in Murray for the pass 15 year they have never let me down. More

They did not fix the problem. While test driving the car, I found an issue with the vehicle. The Salesman promised to have the problem fixed so I purchased the car and left it ove While test driving the car, I found an issue with the vehicle. The Salesman promised to have the problem fixed so I purchased the car and left it overnight for the issue to be repaired. When I returned the next day, I was told the problem was fixed. I drove it around the block and there was no change from the day before. I returned the car and gave them a second chance to make the promised repair. After a week, they claimed that they had fixed the problem. I drove it around the block and I could no longer hear the noise so believed that the vehicle had been fixed and drove it home. After a few days, the issue returned. More

They stayed way past there closing time and were so awesome and nice! They made everything so easy and were so informative. We love our new car and these people were amazing to work with! Especially St awesome and nice! They made everything so easy and were so informative. We love our new car and these people were amazing to work with! Especially Stephanie! She was amazing! More

They like to sell you a lot of unnecessary upgrades when you buy,.. service after is excellent, representatives are professional and they aim to please. you buy,.. service after is excellent, representatives are professional and they aim to please. More

Excellent on time service on my GX. The service rep was friendly and very helpful. Getting the loaner car was a snap. It was waiting for me. Thank you for a great experience friendly and very helpful. Getting the loaner car was a snap. It was waiting for me. Thank you for a great experience More

Staff very busy but attentive and responsive to all waiting customers. Took the time to re address an request. Friendly staff! Helpful with an elderly couple. waiting customers. Took the time to re address an request. Friendly staff! Helpful with an elderly couple. More

Kind, professional people! Everything was explained to me beautifully and the service was done for a great price! They even vacuumed my car and washed it! beautifully and the service was done for a great price! They even vacuumed my car and washed it! More