Lexus of Murray

Very professional, helpful and friendly Service agent, Julian, listened to the problem I explained. He was very professional, courteous, friendly and helpful! Loaner car provided quickly. St Service agent, Julian, listened to the problem I explained. He was very professional, courteous, friendly and helpful! Loaner car provided quickly. Starter key battery replaced. Battery checked and replaced. Julian took the time to explain problem and solution and other services they offer. He even helped me with functions on my new iPhone! I will definitely ask for him when I need service again. More

Tire Rotation Made Easy! Had my first tire rotation on my 2019 Lexus. The service department is EXCELLENT! Very accommodating to the customer. I was told the tire rotation Had my first tire rotation on my 2019 Lexus. The service department is EXCELLENT! Very accommodating to the customer. I was told the tire rotation would take about an hour - I was very pleasantly surprised when they had everything finished in less than 45 minutes! I am very glad that I bought my car from Larry H. Miller Lexus in Murray. They promise great service and they more than deliver on that promise!! More

Nice place Nice & friendly service. They let me use a car to go to the nearby mall instead of waiting the whole time in the customer lounge. The customer lounge Nice & friendly service. They let me use a car to go to the nearby mall instead of waiting the whole time in the customer lounge. The customer lounge is very nice but I had quite a bit of service so it was nice to get a couple of errands done while my car was being serviced. More

Oil change and tire rotation. It took very little time to get my car serviced. He was very helpful. Took extra time to reset my phone because my auto calling in my car was not wo It took very little time to get my car serviced. He was very helpful. Took extra time to reset my phone because my auto calling in my car was not working. The waiting room was very clean and lots of great food to eat. I’m always happy to get my car serviced there. This is my third Lexus. I love my car More

It was great, they had it done when they said they would Every went well! I appreciate the speed they took me right in and got to work, They gave me a time that they would have it done and they beat that tim Every went well! I appreciate the speed they took me right in and got to work, They gave me a time that they would have it done and they beat that time. More

Airbag replacement Had to bring car in for recall on airbag. Sean was all ready for us. Had a car for us to drive ( a nice Lexus NX) and had the airbag replaced in under Had to bring car in for recall on airbag. Sean was all ready for us. Had a car for us to drive ( a nice Lexus NX) and had the airbag replaced in under two hours. More

Not quite a five star Our expectations have always been extremely high. On this visit, with an advanced appointment, we stood outside several of the Technician's office wi Our expectations have always been extremely high. On this visit, with an advanced appointment, we stood outside several of the Technician's office window for about 5 minutes before we were asked if we needed help. And this was with myself leaning heavily on my cane looking for a place to sit. When brought into an office to discuss our needs everything went well from there. Perhaps more business than can be handled. Still love our Lexus and the "normal" welcoming service. More

All around excellence! The staff was so helpful as I have to travel a long distance to get to a Lexus dealership. They worked with my schedule, got all the work complete in The staff was so helpful as I have to travel a long distance to get to a Lexus dealership. They worked with my schedule, got all the work complete in one day, gave me a loaner vehicle, washed and vacuumed my car, and topped off the gas. They truly exemplified superior customer service! More

Great no worries at all. I went in for a recall and general service. LHM was very easy to work with and I would definitely recommend them to others in the future. They were ve I went in for a recall and general service. LHM was very easy to work with and I would definitely recommend them to others in the future. They were very polite and helpful.thank you. More

Excellent service, so far! Brad did an excellent job! He was very responsive and attentive! I highly recommend him as a salesman. My only criticism was the whole process took Brad did an excellent job! He was very responsive and attentive! I highly recommend him as a salesman. My only criticism was the whole process took too much time. More