Lexus of Murray

wonderful john fabbi He always gets me in and out with everything done.................do hot have to make trips back for little things...........taken care of the first t He always gets me in and out with everything done.................do hot have to make trips back for little things...........taken care of the first time.......... More

Quick, Efficient and a Surprise My service went well, the sitting room is always a treat. The mints on my dash at the end were a nice surprise and the staff had efficient communicati My service went well, the sitting room is always a treat. The mints on my dash at the end were a nice surprise and the staff had efficient communication. Thank you for taking care of me and my car! One thought, the automatic emails received after confirming an appointment come from "ablackman@lhmauto.com" this shows up in the inbox looking very strange. I am married to an African American man and receiving "ablackman" in my inbox strikes me as odd. I realize this is probably the set up of your email system but might be worth changing to a full first name and first initial last name. Not necessary but a suggestion. More

efficient I have been going to Larry H. Miller Lexus since 1991. The service department is efficient and looking out for the client's best interest. I highly I have been going to Larry H. Miller Lexus since 1991. The service department is efficient and looking out for the client's best interest. I highly recommend them More

relationships I enjoyed working with my salesperson, Ken Robinson. We had a good relationship at the Lindon dealership so I contacted him when he moved to Murray. I enjoyed working with my salesperson, Ken Robinson. We had a good relationship at the Lindon dealership so I contacted him when he moved to Murray. Ken is helpful and knowledgeable but not pushy. Unfortunately, that is not always the case in the auto business, and even at LHM. We also like driving a Lexus automobile. This is our 7th so far. More

best service I have ever had!!! service manager knew about status at all times and knew solutions for the problems my car had. exceeded all expectations.. good job Mr. aaron blackman service manager knew about status at all times and knew solutions for the problems my car had. exceeded all expectations.. good job Mr. aaron blackman. More

JFabbi is the BEST!!!! I always know when I take my car to him it will be done well and done quick. Could not ask for a better Service Writer. I always know when I take my car to him it will be done well and done quick. Could not ask for a better Service Writer. More

LHM Lexus Service Dept - clean and efficient I took my non-Lexus vehicle in for a minor repair and state emission and inspection. I found the service dept to be very clean and efficient. I made m I took my non-Lexus vehicle in for a minor repair and state emission and inspection. I found the service dept to be very clean and efficient. I made my service appointment online and requested a loaner vehicle. I dropped it off and was back at work within 30 minutes. A rep called with the details within a couple of hours. Very happy overall! More

Going Above & Beyond! I want to Highlight several people that work at the Murray Lexus Dealership. Adam and Chari. I had a complicated repair that required hours of co I want to Highlight several people that work at the Murray Lexus Dealership. Adam and Chari. I had a complicated repair that required hours of correstpondence, both via phone and email to get support from Lexus. Adam went above and beyond by contacting Lexus to make sure they would "cover" the costs of this repair that initially weren't "under warranty". In addition, Chari Wilson worked with Adam to make this experience the best it could be for me, both from a service and financial standpoint. Their customer care involved so much time & energy - I really appreciate both of them. My gratitude is immense and I am extremely happy with my experience. Thank You so much! Great people and Great Dealership... More

Great service I enjoyed the services and friendliness of the service members such as Rambo and John provided for me. I am fortunate to meet both of them, give them I enjoyed the services and friendliness of the service members such as Rambo and John provided for me. I am fortunate to meet both of them, give them a raise. More

Excellent The employee who attended me took really good care of my. I had to take my car there a second time for the same problem and he make sure my car was a The employee who attended me took really good care of my. I had to take my car there a second time for the same problem and he make sure my car was actually good to go before leaving me pick it up. Also always informed me about the progress, I liked that very much. More