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Lexus of Murray

Murray, UT

4.7
1,042 Reviews
At Lexus of Murray, We Hear You. You might expect a car company’s top priority to be cars, but not at Lexus of Murray. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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5686 S. State Street

Murray, UT

84107

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Showing 1,042 reviews

April 01, 2016

Service Brought RX F Sport in for servicing. Everything was great! Had the oil changed. Service was perfect all the way around. My wife drives the car and More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fabbi
Apr 04, 2016 -

Lexus of Murray responded

Thank you for the 5-star review. I am very happy to hear that you had a perfect experience. We sincerely appreciate you choosing us and look forward to seeing you again! - Jim Brown, General Manager

March 27, 2016

Excellent You are so awesome! I have been treated with the best of service! I just wished you carry seat covers! I love my car & service!! Thank you More

by Louise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bronson
Mar 30, 2016 -

Lexus of Murray responded

Thank you for the review Louise. We appreciate awesome customers like you. I am very happy to hear that you love your car and your service experiences! - Jim Brown, General Manger

March 15, 2016

Excellent Customer Service It was such a great experience to have people actually listen to my needs and what was important to me. They didn't try to sell me on something i did More

by K.G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Blanchett, Brad Rabe, Tom Roy
Mar 15, 2016 -

Lexus of Murray responded

Congratulations on your new car! I will be sure to pass your compliments along to Paul, Brad and Tom. Thank you for choosing us. We sincerely appreciate you as a customer. - Jim Brown, General Manager

March 15, 2016

Great place! No hassles at all. Very straightforward and stress free. Friendly, efficient, and relatively inexpensive. Used the prepaid maintenance plan to cover t More

by Sc5972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandy Littlefield
Mar 15, 2016 -

Lexus of Murray responded

Thank you for the 5-star review! It's great to hear you had a stress free, friendly, and efficient visit. We look forward to seeing you again. - Jim Brown, General Manger

March 14, 2016

Customer service redefined I had come to think of customer service as the next casualty on the endangered species list. Instead, LHM Lexus has taken it to the next level. In the More

by Don K. Hodey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Mandy
Mar 15, 2016 -

Lexus of Murray responded

Don, thank you for the review! I am very happy that you can feel our passion through our work. We sincerely appreciate you as a customer and look forward to seeing you again soon! - Jim Brown, General Manger

March 07, 2016

In and out in a timely manner Terrence is informative and efficient. He always returns calls if he is unable to answer at the moment and is patient to answer any question about th More

by Lexus owner 123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Terence Oefinger
Mar 07, 2016 -

Lexus of Murray responded

Thank you for your review! I will be sure to pass your compliments along to Terrence. We sincerely appreciate you as a customer. - Jim Brown, General Manager

March 02, 2016

Happy Joe The Customer I have had my Lexus serviced at LHM Lexus from the beginning and Mandy Littlefield has always been there to assist me. She is excellent More

by Jimmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandy Littlefield
Mar 04, 2016 -

Lexus of Murray responded

Jimmy, thank you for the review! I will be sure to pass your compliments along Mandy. We look forward to seeing you again soon. - Jim Brown, General Manager

February 27, 2016

Oil change/ service I have NEVER had a bad experience with the service department at Larry Miller Lexus. I use this service department exclusively for all of my car needs More

by Jburrell
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember but they are all good - I especially like when Mandy is my service rep.
Mar 04, 2016 -

Lexus of Murray responded

It's great the hear that you always have a great experience. Thank you for you time to write this review. We appreciate you as a customer and look forward to seeing you again. - Jim Brown, General Manager

February 26, 2016

Satisfied in all aspects. Work well done in pleasant setting. Work done in timely manner with car washed on its completion.Discussed navigation system and had suggestion to com More

by sc&jp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember names
Mar 04, 2016 -

Lexus of Murray responded

I am very happy to hear that you were satisfied with your visit. If you need any additional assistance with you navigation system please don't hesitate to reach out. - Jim Brown, General Manager

February 25, 2016

Very Competent Enjoyed purchasing 4 vehicles from LHM Lexus for our family and kids. Scott Malcom did an incredible job throughout the sales process and Rob in deliv More

by MayCrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Malcom, Rob in delivery, Al in finance.
Mar 04, 2016 -

Lexus of Murray responded

Thank you for the review! I would like to apologize for the negative experience you had at the Lindon location a few years ago. I am pleased to let you know that Lindon has a new Service Manager and a new Store Manager within the last few months. It will be a much different experience if you choose to visit them again. I sincerely appreciate you as a customer and look forward to seeing you again. - Jim Brown, General Manager

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