Lexus of North Miami - Service Center

I was my first time with my vehicle, the attention and attitude from the person was amazing. attitude from the person was amazing. More

Ronald Campos was excellent as always. He goes the extra mile to ensure I leave happy. He goes the extra mile to ensure I leave happy. More

I have had a great experience with the sales and service team. Thank you! I would recommend Lexus of North Miami. team. Thank you! I would recommend Lexus of North Miami. More

Waited for 2 hours for an oil change and my car was not washed (as promised). Finally, after 2 hours/20 minutes…my car was washed. Not the device I was expecting. washed (as promised). Finally, after 2 hours/20 minutes…my car was washed. Not the device I was expecting. More

Great service in repairing my tire. It was done fast. Friendly and hard working staff. It was done fast. Friendly and hard working staff. More

I took my NX 350h for a malfunctioning electric magnetic induction phone charger and the part was replace under warranty. When I left the dealer I encountered the same problem. I went back to dealer 10 minu induction phone charger and the part was replace under warranty. When I left the dealer I encountered the same problem. I went back to dealer 10 minutes later and was told they had to check with a tech. Tech could not problem solve issue and I escalated to service manager, who could not solve issue. My vehicle also had a recall on rear traction meter cable corrosion and this was not brought up during my service appointment. Not what you expect from Lexus. I am dissatisfied with their service department for not bringing up the safety recall issue and letting me leave the dealer without addressing it with me. Now, I have to take time out of my schedule to deal with another service appointment. More

Wonderful service and wonderful gentleman brought car to me. Will continue doing business with Lexus! me. Will continue doing business with Lexus! More

The people are very professional. They treat customers well and with respect. I hope you guys continue the good work as it is. They treat customers well and with respect. I hope you guys continue the good work as it is. More

The service department is very professional and efficient. They complete the work when it is promised. efficient. They complete the work when it is promised. More

Overall, disappointed. Service center was very impersonal and no one was available to go over what actually was done to my vehicle. When I had questions about my service re Service center was very impersonal and no one was available to go over what actually was done to my vehicle. When I had questions about my service report, I had trouble finding someone. Even then, they didn't really seem interested in my questions. More