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Lexus of North Miami - Service Center

North Miami, FL

4.5
885 Reviews
Call Service Center (305) 372-1100

885 Reviews of Lexus of North Miami - Service Center

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January 06, 2025

Bobby is an excellent Svc Manager. I can always trust him with my vehicle, always thorough and a pleasure to deal with him. More

by DELGADO.ANNA
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Lexus of North Miami responded

Anna, we're delighted to hear that Bobby has earned your trust and made your experience at Lexus of North Miami a positive one. Thank you for sharing this feedback!

January 06, 2025

12 month service was quick and smooth. Second service in North miami office. Thank you ! More

by arpayulia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Lexus of North Miami responded

Thank you for leaving Lexus of North Miami a five-star review! We are happy to hear that our team delivered excellent service. See you next time!

January 05, 2025

The service was very quick and successful. Mr Cherry was very helpful to me. He made sure that they were finished with my car on time More

by DORISMOM28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Paulino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2025 -

Lexus of North Miami responded

We're delighted to hear that Cherry provided such helpful and timely service at Lexus of North Miami! Thank you for sharing your experience with us, and we look forward to assisting you again in the future.

January 05, 2025

Service was great. Since I didn't take a loaner this time I didn't realize that I had to go there to get my car. so I waited longer than usual. More

by BONNIE26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 06, 2025 -

Lexus of North Miami responded

Bonnie, thank you for your feedback! We're glad to hear the service was great at Lexus of North Miami. We appreciate your patience and hope everything went smoothly once you got there.

January 02, 2025

Minimum wait time to get my oil change. I was there at 8am and dome by 9am. More

by KATAYLOR25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

Lexus of North Miami responded

We're happy to hear that we could get you back on the road in a timely manner! Thank you for the 5-star review of Lexus of North Miami. Safe travels!

January 02, 2025

I Love Lexsus North Miami it’s the only one I Go to I love the people there . . More

by Dricka.wright1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Tarczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaker Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

Lexus of North Miami responded

Thank you for your confidence in Lexus of North Miami, and for your business. We are grateful to have you as a customer!

January 02, 2025

I feel i waited too long for someone to take care of me in the ramp More

by bbrisse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
4.0
This rating includes all reviews, with more weight given to recent reviews.
Abe Omar
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Lexus of North Miami responded

I'm sorry for any delays you experienced during your visit. Our team always aims for efficiency and will consider this feedback moving forward. Please let us know if you'd like to discuss anything else. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

January 02, 2025

Ms. Deena Porras and her repair technician team made the collision repair experience smooth and painless. I especially appreciate the informative updates Deena sent me every step of the way and her team's t More

by drfudi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deena Porras
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Jan 02, 2025 -

Lexus of North Miami responded

It's fantastic to hear that Deena and the team at Lexus of North Miami made your collision repair experience smooth and seamless! We're glad you appreciated the updates and timely communication throughout the process. Enjoy your new-to-you car, especially during this holiday season!

January 02, 2025

I had the pleasure working with Eric who took care of the process from A to Z, made sure we covered everything needed for the service and was always very communicative! More

by solnadav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Jan 02, 2025 -

Lexus of North Miami responded

It's wonderful to hear that Eric provided such thorough and communicative service at Lexus of North Miami! We're delighted you had a positive experience with us. Thank you for sharing your feedback!

January 02, 2025

Excellent service by Eric Garcia at Service Center. Eric is very professional, knowledgeable and helpful. Please congratulate Eric Garcia!! More

by mcalvarez123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ERIC GARCIA SERVICE DEPARTMENT
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Jan 02, 2025 -

Lexus of North Miami responded

Thank you for the fantastic feedback! We'll make sure to pass along your compliments to Eric and the team at Lexus of North Miami. We appreciate your support!

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