Lexus of Orlando
Orlando, FL
Filter Reviews by Keyword
By Type
189 Reviews of Lexus of Orlando
Bought 3 cars here. my sales person Mei Hu is the best. Professional and friendly. She went over all the detail with me. my sales person Mei Hu is the best. Professional and friendly. She went over all the detail with me. More
The worst. Can’t trust them. Agreed on phone then backed away when arrived. Agreed price and trade with Brandon. Sent family all the way from Tampa to pick up car. When my wife arrived they presented diff away when arrived. Agreed price and trade with Brandon. Sent family all the way from Tampa to pick up car. When my wife arrived they presented different numbers. We are a Lexus family. Will not ever buy from Orlando or winger park Lexus EVER. You have to have ethics and morals. We agreed prior to going because it was a 2.5 drive. Wasted time and all day. Stay away from these 2 dealerships. More
Amazing experience!!! Diana Colina & Hasam son lo máximo. El proceso de venta fue sencillo y rápido. Muy satisfecha con mi RX/22 Gracias por todas las atenciones recibidas. El proceso de venta fue sencillo y rápido. Muy satisfecha con mi RX/22 Gracias por todas las atenciones recibidas. More
Terrible experience. Called the number and josh promised a deal and when I went there it was all lies to get me there and they only offered 700$ on 60 k car and on top of that they wanted discount my trade a deal and when I went there it was all lies to get me there and they only offered 700$ on 60 k car and on top of that they wanted discount my trade in by thousands. The manger Hassan was terrible and arrogant More
My wife and I went to the dealership today and wanted to purchase a 2021 IS 350F Sport. The car was MSRP at $48,745.00 with an additional market value of $4,387.00 with a total of $53,132.00. The dealership purchase a 2021 IS 350F Sport. The car was MSRP at $48,745.00 with an additional market value of $4,387.00 with a total of $53,132.00. The dealership refused to negotiate with us at all. So beware that cars are being marked up beyond the MSRP because of the market right now. If you’re looking for a new car wait till next year. The one thing I really didn’t appreciate is the ‘Sales Manager’ putting down the BMW I’m driving and the fact we were considering buying another BMW. Lacking a bit of professionalism More
Based on Gaby recommendations my wife and I were introduced to Chuck for leasing a car , our experience with these two associates have been great and we are so thankful to meet them . We got our fav introduced to Chuck for leasing a car , our experience with these two associates have been great and we are so thankful to meet them . We got our favorite car and Chuck has been an extra helpful and courteous. We salute them and a great service. Our experience with financial people also was so pleasent, Justin and Brian superb service . More
We dealt with Gigi, Luis, and Hanna. Gigi was very knowledgeable and helpful with tracking down the exact car I wanted. Luis was easy to communicate with and provided us with all the information we ne knowledgeable and helpful with tracking down the exact car I wanted. Luis was easy to communicate with and provided us with all the information we needed to make it a seem less process. Hanna was there to ensure we knew everything we needed to know about the IS 350 F sport me and my fiancé bought. She was very courteous and respectful. Overall we had a great experience at Lexus of Orlando. Thank you! - Corey and Mike More
I was looking at the inventory of cars on line. After that a sales agent kept calling me daily, leaving massages. When I called back and told him my choices and the details of the car I wanted to trade i that a sales agent kept calling me daily, leaving massages. When I called back and told him my choices and the details of the car I wanted to trade in, he told me he will call back but never did! Very poor customer service. More
Wes was great! He kept me up to date through the entire process. He really went above and beyond to make sure my family was comfortable while waiting through the process. Not easy with a toddler but he mad process. He really went above and beyond to make sure my family was comfortable while waiting through the process. Not easy with a toddler but he made it quick and welcoming. Thanks Wes! More