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Lexus of Oxnard - Service Center

Oxnard, CA

4.9
294 Reviews

294 Reviews of Lexus of Oxnard - Service Center

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August 18, 2025

Professionally handled issue; however, they are very hard to get a hold of after making multiple attempts. More

by tcjt05
Recommend Dealer
Yes
Employees Worked With
Phoung and Paresh
Aug 21, 2025 -

Lexus of Oxnard responded

Thank you for your review. We appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Anna Zielsdorf, Customer Relations Manager annaz@lexusofoxnard.com

August 17, 2025

All I can say is everyone and all the service is amazing, you can’t ask for much more, great More

by OUT4SUM8
Recommend Dealer
Yes
Employees Worked With
Christian Napoles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Tumbokon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2025

The service department always provides outstanding customer service and everyone is so nice and friendly. More

by kawi16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phoung Pham
August 16, 2025

Very convenient for me and nice staff specially Mr Phong who helped me with my car also with ride really appreciate the excellent service.thank you guys More

by ESMENIA_SABANGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Napoles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Tumbokon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2025

Always great service. Sammy is the best and now his aide Celeste is the new Sammy. Always happy with Lexus service and Sammy is the reason we keep coming back. More

by MAINONMAIN
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Only know Sammy
August 16, 2025

Raymond is the best service advisor and the service overall is reasonable along with providing good quality. It is easy to schedule an appointment and pick up your car or get a loaner. More

by Mai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond
August 15, 2025

Always great service love the workers. Friendly atmosphere Efficiency, friendly,quick response, return calls, service people very helpful, answer my questions and suggestions as to my need More

by Bhislas
Recommend Dealer
Yes
Employees Worked With
Sammy Ayala
August 14, 2025

Great team at Lexus of Oxnard. They always have the best services. It help you get through the stay in the clean lounge area. More

by Cowboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Napoles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Celeste & Sammy
August 14, 2025

Service rep was courteous and easy to talk to . Always answered my texts in a timely manner. More

by lianne.frame
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste
August 14, 2025

Phong is incredible. He is the reason I bought my car. He pays attention to detail and his follow through is a A+. I bought the car, knowing that he would be my Service A More

by leah14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobody else
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