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Lexus of Oxnard - Service Center

Oxnard, CA

4.8
40 Reviews

40 Reviews of Lexus of Oxnard - Service Center

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June 27, 2025

Phoung is very thorough and professional. He has a calm demeanor and is friendly. Great customer service! More

by soniagamezcua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phoung
June 26, 2025

Rep Celeste Ramirez was great. She was professional, attentive, and courteous. She should be rewarded. More

by RRGARCIALAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste Ramirez
June 26, 2025

Donovan and his manager were great! Very informative and accommodating. They didn’t have a loaner car, so they offered to give me an Uber lift home. Which was really awesome because I d More

by SHRAGO6423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donovan
June 26, 2025

Excellent service supervised by Donovan. We love that the car always comes back clean. Prices seem reasonable. More

by Lalacoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donovan
June 26, 2025

They’re very respectful for my needs and confident about what they know. I trust them completely. They don’t force me to do everything at one time. They let me know what has to be done now and what can be d More

by DICKCOMPTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Napoles
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Tumbokon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Green
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Lawrence
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

Great service from the minute you drop off your car to picking it up. Thanks More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste Ramirez
June 26, 2025

Excellent customer service. Phuong, really explained the service needed on my care. Great, will go back. More

by Doris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phuong
August 20, 2024

Stay away from this dealership, service was horrible. They said that you can bring your oil change coupon but after oil change did not take the coupon. I never asked for tire rotation but they did it and More

by rajnichaudhari59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Ayala, Celeste Ramirz
March 04, 2022

I have just made my permanent move to Ventura. I have been a Lexus Owner for 30 plus years. I have contacted Oxnard Lexus on 3 or 4 occasions since I have lived here and have been pleasantly s More

by Jazchaz Ranch
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Peter Hernandez, Angelo Hu
July 14, 2021

Alex did an amazing job of identifying my family and I’s needs and made a great effort to ensure customer satisfaction! I was a little disappointed at the dealership itself but Alex changed my mind. Alex is More

by Samir Patel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Tumbokon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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