
Lexus of Palm Beach
West Palm Beach, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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The worst service dept I have ever dealt with. 1. Told me I needed 2 tires. The day after I received an e-mail saying buy 3 tires get the 4 free. I called and asked about the promotion, was told 1. Told me I needed 2 tires. The day after I received an e-mail saying buy 3 tires get the 4 free. I called and asked about the promotion, was told I didn't need the other tires. 2 weeks later I got an email from service telling me I need to replace the 2 older tires! 2. A couple f weeks later I brought my car in because 1 of the older tires was low on air. Air was put in and I was told nothing was wrong just needed air. The following week my tire was flat. I called Lexus and was told to call a tow truck to bring my car in. I called AAA, they changed the tire and went to TIRE KINGDOM who showed me how the tread was worn and had to replace the 2 tires. 3. Called the manager of the dealership and was told he was too busy and would call me back, that was 2 weeks ago, still waiting for a call back. Deal with this dealership at your own risk! More
I love my service tech Brian Kobus. He and the salesman have been great. I think your service fees are to high but I guess everyone does but if you were smarter about it you could sell He and the salesman have been great. I think your service fees are to high but I guess everyone does but if you were smarter about it you could sell lots more service by timing and fill more service bays with the thing that are more completive on every corner, then make the plus side on the real thing that most shops can not handle we know when we buy the car that is where we need you. More
Justin and Nicky exceeded my expectations, they took great care of me. They gave me a great deal and I left with the car I wanted. Also the facility was beautiful I felt right at home. great care of me. They gave me a great deal and I left with the car I wanted. Also the facility was beautiful I felt right at home. More
We worked with Christopher Bisscardi, via text, email and cellphone. He was extremely attentive and timely with all forms of communication. We bought the exact car that we wanted and found everyone we met at cellphone. He was extremely attentive and timely with all forms of communication. We bought the exact car that we wanted and found everyone we met at the pickup very courteous and helpful. Chris took the time to show us all of the vehicle's features, which we understood when we left the dealership. More
I wish I had never trusted the seller& dealership as they done me totally wrong & ripped me off. Not to mention according to DMV possibly illegal. Most definitely morally wrong. No respect for a disabled Vet done me totally wrong & ripped me off. Not to mention according to DMV possibly illegal. Most definitely morally wrong. No respect for a disabled Veteran. Kept information that would have saved me over $5K not to mention the large down payment & over 800 credit score. Just disgusting people at this place& no respect. More