Lexus of Palm Beach

The attention and the car shop is very organized and the service is very satisfactory thank you service is very satisfactory thank you More

Mauricio Pretel service was excellent and timely. He took the time to clearly explain what was best for me based on my job. Likewise, the guidance from financial advisor Mike was instrumental in He took the time to clearly explain what was best for me based on my job. Likewise, the guidance from financial advisor Mike was instrumental in my decision to upgrade my car. Thank you for having such professional and knowledgeable people at your company. More

The help was kind and helpful. I arrived early, but my car was still serviced. I arrived early, but my car was still serviced. More

Ron Speck was outstanding. He helped me pick a vehicle that suited my needs. Originally there was a 6 month plus wait for my vehicle but Ron delivered me my car in less than th He helped me pick a vehicle that suited my needs. Originally there was a 6 month plus wait for my vehicle but Ron delivered me my car in less than three months. I highly recommend this dealer. More

This is my return visit since the last time I was there they did not perform this fix. The fix was not completed until I wrote to the Lexus corporation. Of course they said this resolution to my problem wa they did not perform this fix. The fix was not completed until I wrote to the Lexus corporation. Of course they said this resolution to my problem was just created by the engineers that Lexus which probably is the case, although nobody called me to let me know and I was only made aware of it after I wrote to the Lexus. I'm sure this was somewhere in the works right around the time that I brought my car in and the service advisor said that he spoke to a manager about it and the manager said there was nothing that could be done about it. But as soon as I wrote to Lexus of course then the manager said that there was something they could try. Did anybody say anything about this before, no. Even if it was just created, they could have called me right after I left but nobody ever called me. They could have fixed this problem when my vehicle was there just weeks before instead of having me bring it back and waste my time, gas,... I would not go to this dealership because they do not listen to the customer. I do not ever take my vehicle through a machine because machines are known to leave hairline scratches on dark vehicles. That is a given. I specifically told the person that checked my vehicle in not to wash it unless it was a hand wash into only vacuum it. He said he would check to see if they hand wash and would not do it if it was not a hand wash. My advisor told me when I was done that my car was run through the car wash. I was very upset and all my service advisor told me was that they have found that the machines do not leave scratches. Not I'm sorry or anything that was all he said. I will not be going back to this dealership because I cannot trust them. More

My service was wonderful this week. Michael was my service advisor and he took care of me from the beginning to end with great customer service. Explained everything and answered all my Michael was my service advisor and he took care of me from the beginning to end with great customer service. Explained everything and answered all my questions. The time for the service was faster than I expected and thank you for washing my car More

Great experience. Everyone was courteous and friendly. I highly recommend client to purchase at Lexus of Palm Beach. Everyone was courteous and friendly. I highly recommend client to purchase at Lexus of Palm Beach. More

Great experience. Everyone is was very helpful and respectful of my time. I appreciate the time they took for experience. Everyone is was very helpful and respectful of my time. I appreciate the time they took for experience. More

It was nice,everyone was very friendly. i will be back in future. Thank everyone. i will be back in future. Thank everyone. More

Great communication, very comfortable waiting room, everyone very courteous and helpful. I recommend highly to others. everyone very courteous and helpful. I recommend highly to others. More