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Lexus of Palm Beach
West Palm Beach, FL
1,801 Reviews
Lexus of Palm Beach is the premier destination for new Lexus vehicles, used cars for sale, and Lexus service in the Palm Beach area. Our West Palm Beach showroom features one of the largest inventories of new Lexus vehicles around, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Lexus, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in West Palm Beach for a test drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,801 reviews
October 27, 2021
Regular maintenance Francesca is excellent, thorough, Regular maintenance Francesca is excellent, thorough, polite and knowledgeable. Car was ready as promised. Waiting area is comfortable. Car wash Regular maintenance Francesca is excellent, thorough, polite and knowledgeable. Car was ready as promised. Waiting area is comfortable. Car wash was great. More
by Reparisi67
Employees Worked With
Francesca
October 21, 2021
Brian in the service department was amazing. He took care of everything with such professionalism and caring. I could not have been more pleased. This was my first experience with service here and I a care of everything with such professionalism and caring. I could not have been more pleased. This was my first experience with service here and I am so impressed. Brian is wonderful, kind and so knowledgeable! Thank you. More
by Marionpisani
Employees Worked With
Brian
October 19, 2021
This is a great dealership. I had a great car buying experience and the staff is very respectful. I am however, dissatisfied with my last service experience wherein my advisor left me hanging at the en experience and the staff is very respectful. I am however, dissatisfied with my last service experience wherein my advisor left me hanging at the end of the day. I saw my car sitting in the bay for at least a half hour before another advisor called to tell me my car was ready. And because I have been having a xxxx of a time getting the remote services app to work on my car. After 5 attempts to activate over the phone, the Lexus folks over the phone told me to take the car to the dealership for a firmware update. At the dealership, after a couple hours of waiting, I was told it was done, and it should work now - but just give it 24 hours... well it still doesn't work. I called Lexus back and they checked my service record and found that the update wasn't performed at the dealership after all. So, yeah, I'm not sure I can give a positive review of the service dept after this experience. And I'm wary of taking my car back. More
by SummerL77
Employees Worked With
Brian
October 18, 2021
My service advisor is Francesca she is thorough professional courteous. The service is top notch. Wait time is exactly what they tell you. Great experience professional courteous. The service is top notch. Wait time is exactly what they tell you. Great experience More
by bgram1106
Employees Worked With
Francesca in service
