Lexus of Palm Beach

I have been waited on by Francesca Schintu for many years and the service has always been above par... Always great service!!!! and the service has always been above par... Always great service!!!! More

I had a serious problem with my vehicle and between Francesca , service mngr. and Paul the shop mechanic , they got to the root of the problem. I left with my vehicle with a great se nse of security w Francesca , service mngr. and Paul the shop mechanic , they got to the root of the problem. I left with my vehicle with a great se nse of security which I didn’t have before the repairs were made. Thank you Richard Sorge. More

I always have a wonderful experience at Palm Beach Lexus. The Bill was an excellent service representative. The Bill was an excellent service representative. More

Both Oliver Grant and manager Susan were great to work with and did the best they could to help me get a car that i can now enjoy driving with and did the best they could to help me get a car that i can now enjoy driving More

Excellent manager he make my dream come through by helping me to get my car helping me to get my car More

Very satisfied with the purchase. At no time I felt I was pressure to buy a car, it was completely up to me. One thing not to happy, I was promise a great deal because I as consider a VIP customer due to th pressure to buy a car, it was completely up to me. One thing not to happy, I was promise a great deal because I as consider a VIP customer due to the years and purchases of 4 lexus prior to this one. Didn't get it, I paid whatever price was on the window without any discount. More

It was a pleasure dealing with the sales person, Guy Boucherau. He was pleasant, polite and very helpful. The sales manager, Lorraine, was also most helpful in obtaining my new Lexus. Boucherau. He was pleasant, polite and very helpful. The sales manager, Lorraine, was also most helpful in obtaining my new Lexus. More

Satisfied customer for 10 years. Have purchased 4 vehicles from them, they excel at customer service ! vehicles from them, they excel at customer service ! More

Visited on 9/22/21. appointment was for 12:30. I arrived at 12:40. I was told Francesca would see me. I waited 25 minutes, no Francesca. Found someone else and Brian appeared. He did rush my car arrived at 12:40. I was told Francesca would see me. I waited 25 minutes, no Francesca. Found someone else and Brian appeared. He did rush my car thru the service. He came and got me from the waiting room and told me my car would appear shortly. I waited 10 minutes and finally went to sit inside. It took another 5 minutes to arrive. Today, 9/28, valet service noted a piece of plastic hanging from the underside of my car. Is this a result of something done during the servicing of my car? I can't drive back to the dealer, so have to have it checked by a local repair shop. Now asking me to rate employees I interacted with. None are listed. I have to fake one to be able to post. More

Waited one and a half hours. Greeted by outside service tech, but never greeted by service manager. Had to go to his office to find out car was ready. Poor reflection on service dept. tech, but never greeted by service manager. Had to go to his office to find out car was ready. Poor reflection on service dept. More