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Lexus of Palm Beach

West Palm Beach, FL

4.8
1,774 Reviews
Lexus of Palm Beach is the premier destination for new Lexus vehicles, used cars for sale, and Lexus service in the Palm Beach area. Our West Palm Beach showroom features one of the largest inventories of new Lexus vehicles around, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Lexus, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in West Palm Beach for a test drive.
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5700 Okeechobee Boulevard

West Palm Beach, FL

33417

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Showing 1,774 reviews

February 22, 2021

Love my Lexus but the dealer is terrible. They do not honor the extra warranty that I purchased and misrepresented the coverage. They couldnt keep their story straight on VIP valet and washing the car. I More

by Jchabon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe in service
Feb 23, 2021 -

Lexus of Palm Beach responded

Hi Jchabon, we regret to hear that your recent experience was anything less than exceptional. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (561) 291-6004 to discuss what we can do to help.

December 24, 2020

Great service and detail to everything relating to the purchase of my beautiful car. Ash was on top of every detail. I will be buying a car from Lexus of Palm Beach and Ash is the person to buy it from. I More

by brendabkeith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ash Glover
Dec 29, 2020 -

Lexus of Palm Beach responded

We appreciate you taking the time to leave us a response! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Take care!

December 20, 2020

Ash was absolutely delightful to work with. Lexus of Palm Beach has earned a customer for life. I’ve bought many cars over the years and the entire staff was easy to work with and faster than any I’ve encoun More

by catherinedahl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek was great as well., Ash Glover
Dec 26, 2020 -

Lexus of Palm Beach responded

Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 15, 2020

My Amazing Husband set everything up and I had the Best experience ever in Palm Beach Florida with Ash and Alex from finance and Jason personally came to meet me!!!!!! I arrived at 1145 am out by 3pm!!!! More

by mrskyjones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ash Glover
Dec 18, 2020 -

Lexus of Palm Beach responded

Mrskyjones, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Palm Beach! If you need more help, our team is available to talk -- safe travels!

December 11, 2020

Very happy to work with Ash. Unfailingly polite and accomodating, he managed to work out a deal for me that placed my payments within my price range. I would recommend Ash to any car buyer without hes More

by John H. Wilson
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Quinones, Ash Glover
Dec 21, 2020 -

Lexus of Palm Beach responded

John, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please don't hesitate to reach out to us if there's anything more we can do!

November 27, 2020

It’s our time to trade our old Lexus to a new one so we went to Lexus of palm beach. We were in the dealer inside the building for at least 30 minutes looking the cars for our self not a single person came More

by Kabireva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron Lederman, Jim Riter, Kurt Nohrenberg, Larry Muirhead, Scott Feller, Tim Beverly, Tracy Robinson
Dec 03, 2020 -

Lexus of Palm Beach responded

Hi Kabireva, we appreciate you taking the time to respond. The staff at Lexus of Palm Beach take our reviews very seriously. If you would be willing to give us another chance in the future, please reach out to our General Manager at (561) 291-6004. We would appreciate the chance to turn your experience around. Have a great day!

November 04, 2020

I was injured by the trunk of my car that spontaneously came down on my head. When I called twice, I had no response. When I called them again, I was stonewalled and they could care less that I had a blunt More

by lindah
Customer Service
Recommend Dealer
No
Employees Worked With
Eric, Scott in Liability, and Ken in Service
Nov 09, 2020 -

Lexus of Palm Beach responded

We take your feedback very seriously and thank you for bringing this to our attention. Safety is of the utmost importance to us. When you can, please send your contact information and a copy of this review to our corporate team at Customer.Relations@AutoNation.com. Thank you.

September 29, 2020

I would like to thanks Mr. Mike Simms for his knowledge and help in the purchase of my new Lexus RX30. Mr. Simms was the only sales person to walk out and greet me as I came in. He intoduced himself and More

by marty2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Simms
Oct 03, 2020 -

Lexus of Palm Beach responded

Hello, it means so much to us that you chose our dealership! If you have any further questions, please give us a call. We're always happy to help!

August 31, 2020

We felt very abused after this unfair business practice of letting us wait for 10 hours to make us sign the contract. The advise was the worst in order for them to get more money. Juan Mundo as a VIP manag More

by aukin11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derek Postin
August 19, 2020

I leased a 2017 Lexus RX 350 from this dealership this is my 4th leased vehicle. I came to the dealership for two recalls which were N/C and a 20,000 mile service. I was initially given a service estimate fo More

by DOC49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa
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