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Lexus of Palm Beach

West Palm Beach, FL

Overview
Reviews
Vehicles
4.8
1,789 Reviews
Lexus of Palm Beach is the premier destination for new Lexus vehicles, used cars for sale, and Lexus service in the Palm Beach area. Our West Palm Beach showroom features one of the largest inventories of new Lexus vehicles around, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Lexus, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in West Palm Beach for a test drive.
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5700 Okeechobee Boulevard

West Palm Beach, FL

33417

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Showing 1,789 reviews

December 01, 2023

I'm rating this dealership with 5 stars for the facility, numerous employees, and my favorite service advisor, Francesca. I am never pressured to do more service than really needed. HOWEVER, i would give 4 More

by cvarden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francesca
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Dec 04, 2023 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

December 01, 2023

The dealer is a nice place, clean and the people is friendly. I really enjoy when I have to go for a maintenance. More

by rochybepa
Recommend Dealer
Yes
Employees Worked With
Anthony Gordillo
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Dec 05, 2023 -

Lexus of Palm Beach responded

Hi, we appreciate your positive review about your recent experience with us! Feel free to stop by if you ever need any more help.

December 01, 2023

Service was performed in a very timely manner. The service writer was very professional and polite. Customer lounge was spotless. More

by crispint374
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niko Vitureira
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Dec 05, 2023 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 01, 2023

Professional and friendly service. Fair pricing. Did not push additional services on me. Timely repair while I waited. Love the additional car wash provided. Would highly recommend Le More

by KMiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure
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Dec 03, 2023 -

Lexus of Palm Beach responded

Hi Kmiz, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Lexus of Palm Beach and we hope to be of service again in the future.

November 30, 2023

Never wait for service & work completed on scheduled time Like the fact they take pics on replaced parts More

by Moodymike20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Garcia
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Dec 04, 2023 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk, safe travels!

November 30, 2023

Not happy the manner the agency handled getting me my second key.agency had key and didn’t notify me More

by mpetricoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember his name
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Dec 04, 2023 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

November 27, 2023

First time working with Jesse Garcia as my Service Advisor. He was great. Kept me in the loop related to my service visit and went above and beyond when I needed a loaner car to get to a meeting. L More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Garcia
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Nov 30, 2023 -

Lexus of Palm Beach responded

Hi Pete, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 27, 2023

Jesse was awesome great service and very helpful. I purchased my vehicle from the Palm Beach dealership and love the car More

by talktodanny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
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Nov 30, 2023 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 27, 2023

Absolute Top of the Mark. Fantastic experience purchasing our new vehicle. Looking forward to our new relationship.. More

by Dholtzmann
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Walter and Vivian.
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Nov 30, 2023 -

Lexus of Palm Beach responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 26, 2023

The service department, headed by Ken Zaron, is friendly, professional, and knowledgeable. I always choose Francesca because I feel most comfortable with her and have come to trust her recommendations. The More

by Gail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francesca, Ken Zaron
Report | Print
Nov 28, 2023 -

Lexus of Palm Beach responded

Hi Gail, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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