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Lexus of Palm Beach

West Palm Beach, FL

Overview
Reviews
Vehicles
4.8
1,769 Reviews
Lexus of Palm Beach is the premier destination for new Lexus vehicles, used cars for sale, and Lexus service in the Palm Beach area. Our West Palm Beach showroom features one of the largest inventories of new Lexus vehicles around, as well having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used Lexus, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in West Palm Beach for a test drive.
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5700 Okeechobee Boulevard

West Palm Beach, FL

33417

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Showing 1,769 reviews

May 01, 2023

All was very professional. Car was ready when promised. Service advisor very friendly and professional. More

by Crandt_rod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
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May 05, 2023 -

Lexus of Palm Beach responded

We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

April 30, 2023

Good service,fast very nice to customers Waiting area very clean make it very comfortable More

by kimvo2115
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe
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May 03, 2023 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

April 29, 2023

I am treated courteously and honestly by the service department when ever I need to bring my car in. More

by wstearns
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NA
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May 01, 2023 -

Lexus of Palm Beach responded

Hello, your wonderful feedback and rating mean a lot to us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 01, 2023 -

wstearns responded

I will

April 29, 2023

Always helpful on assisting with car concerns. Bought our last four cars from this dealership. More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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May 01, 2023 -

Lexus of Palm Beach responded

Hello, We appreciate your positive review of your recent experience with us. If you need more help, our team is available to talk -- safe travels!

April 28, 2023

I’ve bought and sold many cars in my lifetime. By far the best experience yet. Chris was outstanding. Great follow through, outstanding communication and I was in and out which is unheard of wh More

by Billh1203
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
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May 01, 2023 -

Lexus of Palm Beach responded

Thank you for taking the time to share your feedback with us. We appreciate your recommendation of Lexus of Palm Beach and we hope to be of service again in the future.

April 27, 2023

Francesca Schintu my service advisor was terrific. Lexus should be very proud to have her. She is a valuable employee and I highly recommend Lexus Of Palm Beach for service because of her. More

by DK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franceca Schintu
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Apr 27, 2023 -

DK responded

Great service due to Francesca. Very professional and thorough. Lexus should be proud to have her as an employee.

April 27, 2023

Brought my car in for 35,000 service on a Friday. I also needed 2 new tires. I specially asked the Manager for a multi point inspection. They made notes on my paperwork that Tires, Brakes, and Batter More

by Jonathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Carter
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May 01, 2023 -

Lexus of Palm Beach responded

Hello Jonathan, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Lexus of Palm Beach (561) 291-6004

April 26, 2023

David Matushin was excellent we would recommend him always thank you service was also great. More

by gstatmore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David matushin
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Apr 26, 2023 -

gstatmore responded

Dave went out of his way to stay with us a good length of time and explain everything about our purchase.He has volunteered to come to my home and go over any questions. He is a credit to your dealership.

Apr 26, 2023 -

gstatmore responded

excellent service for our purchase of a new car. see above

April 26, 2023

Received good service. Service team is very courteous, professional and professional. Price for service is reasonable. More

by Jscurryhale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Usman (West Palm Beach)
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May 01, 2023 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 25, 2023

Service writer is nice and knows the cars well. The Dealership prices for All service is astronomically expensive. More

by Scar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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Apr 28, 2023 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (561) 291-6004 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

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