Lexus of Palm Beach - Service Center

The service center was very clean. Everyone was polite and very professional. Love the service department at Lexus. Everyone was polite and very professional. Love the service department at Lexus. More

Subject: Thank You for the Exceptional Experience Dear Lexus of Palm Beach Team, I wanted to take a moment to thank you for the outstanding service I received during my recent visit. Experience Dear Lexus of Palm Beach Team, I wanted to take a moment to thank you for the outstanding service I received during my recent visit. From the moment I arrived, I was greeted with professionalism, warmth, and genuine care that truly reflects the Lexus standard of excellence. Every step of the process was handled with attention to detail, clear communication, and a commitment to making me feel valued as a guest. The environment was welcoming, the staff was knowledgeable, and I left with complete confidence in both my vehicle and my decision to choose Lexus of Palm Beach. Please extend my gratitude to everyone involved—I truly appreciate the effort put into making my experience seamless and enjoyable. It’s this level of service that makes me proud to be part of the Lexus family! Warm regards, Sandra Mack More

Pulled up to Service Dept. left the car in their care and relaxed in the waiting room which was very comfortable. Miguel handled all the paperwork and informed me I would need left the car in their care and relaxed in the waiting room which was very comfortable. Miguel handled all the paperwork and informed me I would need new tires on my next visit and I was on my way. Oil changed, car washed and tires rotated. Very pleasant service. More

Mr. Usman provided excellent customer service, and is a great asset to your dealership, he ensured all of my concerns was addressed. great asset to your dealership, he ensured all of my concerns was addressed. More

Excellent professional service that is always fast and the waiting room is clean and comfortable. When I needed a loaner car there was never a problem. the waiting room is clean and comfortable. When I needed a loaner car there was never a problem. More

I was impressed by the timely service and accomodating attitude of the staff,esp the advisor who handled my car,michael,he kept me updated of the car status,and with approachable attitude,making me feel a attitude of the staff,esp the advisor who handled my car,michael,he kept me updated of the car status,and with approachable attitude,making me feel at ease with the whole process,kudos too to the greeter who guided me to the service dept,very courteous! More

Over price to much overhead, long wait for service even with appointment, not sure what is the point of service appointment f you have to wait 3 hours with appointment, not sure what is the point of service appointment f you have to wait 3 hours More

Geo any was exceptional , he was professional, kind and concerned . He showed genuine care . I want him as my advisor all the time concerned . He showed genuine care . I want him as my advisor all the time More

Drove in for a routine service on my RX 350. The greeter was polite and friendly. Assistant Service Manager Tim Saunders and I discussed a few things I should consider to keep my car running w The greeter was polite and friendly. Assistant Service Manager Tim Saunders and I discussed a few things I should consider to keep my car running well. While waiting for my car, the technician working on it sent me a message with a photo pointing out suggested service. Very satisfied with the level of attention, quality of service and overall environment of the dealership. A pleasant experience. More

Lisa was great. She explains my service needs and is very helpful. I bring my car to the dealership because of Lisa. She explains my service needs and is very helpful. I bring my car to the dealership because of Lisa. More