Lexus of Palm Beach - Service Center
West Palm Beach, FL
1,132 Reviews of Lexus of Palm Beach - Service Center
Exceptional customer service. Miguel Mijangos is the best service manager. Throughout the day he kept me posted about the progress in the multiple-hour service which was awesome, Miguel Mijangos is the best service manager. Throughout the day he kept me posted about the progress in the multiple-hour service which was awesome, including a link to photos of my car during service. More
I have been using PB Lexus since 2011. I love my ES 350 and the service the dealership provides. Rick our service advisor is the best. I recommend him to everyone. He gives outstanding cus I love my ES 350 and the service the dealership provides. Rick our service advisor is the best. I recommend him to everyone. He gives outstanding customer service and I trust him when it comes to repairs for my car. I know they maybe a little pricey, but you get a lot what you pay for. More
Yes, it was a great experience and service. Lisa is my favorite there! She provides excellent service and attention to the clients. Also, I feel the service staff is knowledgeable and communica Lisa is my favorite there! She provides excellent service and attention to the clients. Also, I feel the service staff is knowledgeable and communicate well. It's still pricey but Lisa manages to save me a few dollars. Good jobs! Thank you. More
We are extremely pleased with our sales person when we purchased RX 350H December 2024. Recently I took my car for its first service and was extremely disappointed with the service department. Tim, my ser purchased RX 350H December 2024. Recently I took my car for its first service and was extremely disappointed with the service department. Tim, my service person was extremely nice but he told me my car would be ready in 1 1/2. It took three hours till I got it back. It never wasn’t cleaned inside or out. We’ve owned Lexus cars since 2003. This is the first time I bought from Lexus of Palm Beach. When my car was returned three hours I was told there was sap on my front windshield and to remove it I would have to do a full detail detailing of the car and pay for it. Previously, my cars.came from JM Lexus. I never had any issues with them or their service department. Very, very disappointed with your service department. More
Excellent service and Service Advisors. The New car department are friendly and efficient. The entire team are well trained. It is difficult to teach, friendliness, the entire team The New car department are friendly and efficient. The entire team are well trained. It is difficult to teach, friendliness, the entire team have a friendly attitude. That takes heart. Thank you… More