Lexus of Palm Beach - Service Center

Although they did not have the car I wanted at the time I was ready to make my purchase, they have treated me with respect and have provided great service. was ready to make my purchase, they have treated me with respect and have provided great service. More

They were on schedule. Explained my options. Quick and efficient. Very satisfied overall with the service and the attentiveness of the staff from the moment I arrived to t Explained my options. Quick and efficient. Very satisfied overall with the service and the attentiveness of the staff from the moment I arrived to the moment my car was handed back to me. More

Dealership is great from the salesman (Mike Simms) to Giovanny and others in the Service department that really takes great care of my car. Even washing it. Inside the dealership is a great area with f Giovanny and others in the Service department that really takes great care of my car. Even washing it. Inside the dealership is a great area with food and drinks and wi-fi as many people I've seen with computers working while their cars are in service. I read a some of a book while waiting and Giovanny came over to me several times to let me know the status and time frame of my car. That was very nice. More

The service center was very clean. Everyone was polite and very professional. Love the service department at Lexus. Everyone was polite and very professional. Love the service department at Lexus. More

Subject: Thank You for the Exceptional Experience Dear Lexus of Palm Beach Team, I wanted to take a moment to thank you for the outstanding service I received during my recent visit. Experience Dear Lexus of Palm Beach Team, I wanted to take a moment to thank you for the outstanding service I received during my recent visit. From the moment I arrived, I was greeted with professionalism, warmth, and genuine care that truly reflects the Lexus standard of excellence. Every step of the process was handled with attention to detail, clear communication, and a commitment to making me feel valued as a guest. The environment was welcoming, the staff was knowledgeable, and I left with complete confidence in both my vehicle and my decision to choose Lexus of Palm Beach. Please extend my gratitude to everyone involved—I truly appreciate the effort put into making my experience seamless and enjoyable. It’s this level of service that makes me proud to be part of the Lexus family! Warm regards, Sandra Mack More

Pulled up to Service Dept. left the car in their care and relaxed in the waiting room which was very comfortable. Miguel handled all the paperwork and informed me I would need left the car in their care and relaxed in the waiting room which was very comfortable. Miguel handled all the paperwork and informed me I would need new tires on my next visit and I was on my way. Oil changed, car washed and tires rotated. Very pleasant service. More

Mr. Usman provided excellent customer service, and is a great asset to your dealership, he ensured all of my concerns was addressed. great asset to your dealership, he ensured all of my concerns was addressed. More

Excellent professional service that is always fast and the waiting room is clean and comfortable. When I needed a loaner car there was never a problem. the waiting room is clean and comfortable. When I needed a loaner car there was never a problem. More

I was impressed by the timely service and accomodating attitude of the staff,esp the advisor who handled my car,michael,he kept me updated of the car status,and with approachable attitude,making me feel a attitude of the staff,esp the advisor who handled my car,michael,he kept me updated of the car status,and with approachable attitude,making me feel at ease with the whole process,kudos too to the greeter who guided me to the service dept,very courteous! More