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Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,155 Reviews

1,155 Reviews of Lexus of Palm Beach - Service Center

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August 10, 2025

Lisa was great. She explains my service needs and is very helpful. I bring my car to the dealership because of Lisa. More

by Larryaft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa fresman
August 02, 2025

Service Manager and support staff were very kind and treated us well. Did not "brush off" our concerns. Really glad we bought our Certified Pre Owned 2024 RX350 from Lexus of Palm Beach. More

by Jim D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Usman
Aug 04, 2025 -

Lexus of Palm Beach responded

Hi Jim, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 02, 2025

My Service Agent Scott and his team are very professional, understanding and helpful, with excellent customer service skills. I ordered a full detail after the 30K mile service. The detailer d More

by marlenedhunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Vessey
Aug 04, 2025 -

Lexus of Palm Beach responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Palm Beach. If you ever need help, just give us a call. Happy motoring!

July 31, 2025

Always a pleasant experience, whether just visiting, leasing, purchasing or having vehicle serviced. Highly recommend. More

by carolmeltzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James, Ana
Aug 03, 2025 -

Lexus of Palm Beach responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 30, 2025

Dealership was clean and the staff were professional and courteous. I was greeted immediately upon arrival and was kept up to date with the status of my vehicle. More

by Flopiccolo1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Usman and Milagros
Aug 01, 2025 -

Lexus of Palm Beach responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 23, 2025

Routine maintenance was completed in less than an hour. Waiting area was immaculate and relaxing. More

by Jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
Jul 25, 2025 -

Lexus of Palm Beach responded

Jane, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 22, 2025

As always Usman (service) at Lexus of palm Beach takes care of me. In and out quickly!! Washed and ready to go !!! Thanks very much !! Truly appreciate for all you do !!! More

by dlewis.5150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Usman Athar
Jul 24, 2025 -

Lexus of Palm Beach responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Lexus of Palm Beach. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

July 19, 2025

Very nice waiting area, and what you expect from a Lexus experience. The lady who runs the snacks counter is terrific with customers and has been there for years. Wouldn't be the same without her. Service a More

by LAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Usman Athar
Jul 22, 2025 -

Lexus of Palm Beach responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

July 18, 2025

The service was professional, friendly and on time. I was informed regarding status and pricing of service prior to visit. More

by Bozena212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Garcia
Jul 22, 2025 -

Lexus of Palm Beach responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 16, 2025

The service was completed in less the time than expected by courteous, experienced staff who provided updates constantly. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francesca
Jul 17, 2025 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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