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Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,122 Reviews

1,122 Reviews of Lexus of Palm Beach - Service Center

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April 30, 2025

The worst service dept I have ever dealt with. 1. Told me I needed 2 tires. The day after I received an e-mail saying buy 3 tires get the 4 free. I called and asked about the promotion, was told More

by angry customer
Service Communication
Recommend Dealer
No
Employees Worked With
no names were given
Report | Print
April 28, 2025

not only saved me money but caught a repair that would have left me stranded on the highway More

by Renitaditomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Vassey
Report | Print
Apr 30, 2025 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 24, 2025

From the minute you arrive the Lexus of Plam Beach Dealership is always polite and helpful. More

by Jill Dwoskin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francesca
Report | Print
Mar 29, 2025 -

Lexus of Palm Beach responded

Hi Jill, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 17, 2025

Work done on schedule, completed on time. Vehicle returned cleaned and washed. Thank you very much More

by Thomasmellett4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
Mar 20, 2025 -

Lexus of Palm Beach responded

Hi, we're glad you had such a wonderful experience with us! If you ever need help, just give us a call. Happy motoring!

March 12, 2025

James professionalism reflexts most favorably on the PB Lexus service department . Quick and easy service visit More

by Lex 3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Mar 15, 2025 -

Lexus of Palm Beach responded

Hi, we appreciate you taking the time to leave us a response! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 10, 2025

The facility is clean, the waiting area is comfortable, the staff is friendly, warm and welcoming More

by Nickiesha Griffiths
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nikolis
Report | Print
Mar 14, 2025 -

Lexus of Palm Beach responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 04, 2025

Excellent service and customer support very professional experience from start to finish highly recommend Lexus of Westpalm beach Florida More

by dompisano65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse garcia
Report | Print
Mar 08, 2025 -

Lexus of Palm Beach responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

February 24, 2025

Excellent service and made me feel valued took very good care of my vehicle runs excellent More

by alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
Feb 28, 2025 -

Lexus of Palm Beach responded

Hi Alex, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 28, 2025

My first experience with the Service Department at Lexus Palm Beach and I couldn't be happier. Jesse Garcia took the time to explain service schedules and answered other questions about my new car. More

by Doris415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Garcia
Report | Print
Jan 31, 2025 -

Lexus of Palm Beach responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

January 17, 2025

The service was great, everything went well and there were no issues. My car is running great. More

by outlao77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
Jan 21, 2025 -

Lexus of Palm Beach responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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