Lexus of Palm Beach - Service Center

Service and bodywork excellent on my Toyota Sienna no further comments if you don’t like these few words - tough further comments if you don’t like these few words - tough More

Service on time. Pleasant friendly staff. Helpful and professional. Car wash very good. Miss the coffee while waiting. L OL professional. Car wash very good. Miss the coffee while waiting. L OL More

VERY GOOD AND THEY WASH MY CAR AND THEY WERE REASONABLY AND I DIDNT WAIT TOO LONG AND I DIDNT WAIT TOO LONG More

Although the wait was longer than the 20 minutes that I was told on the phone, the car’s oil was changed and the car was nicely cleaned which I appreciated. was told on the phone, the car’s oil was changed and the car was nicely cleaned which I appreciated. More

Honestly, Im disappointed that this is the only lexus dealership close to my home. I had an appointment and waited two hours for a tire rotation & multipoint inspection. I waited at least 30 minutes befo dealership close to my home. I had an appointment and waited two hours for a tire rotation & multipoint inspection. I waited at least 30 minutes before the service advisor even approached me to discuss my vehicle. She lacked knowledge & had no idea why I was even there. Very unimpressed with this location. More

I have been waited on by Francesca Schintu for many years and the service has always been above par... Always great service!!!! and the service has always been above par... Always great service!!!! More

I had a serious problem with my vehicle and between Francesca , service mngr. and Paul the shop mechanic , they got to the root of the problem. I left with my vehicle with a great se nse of security w Francesca , service mngr. and Paul the shop mechanic , they got to the root of the problem. I left with my vehicle with a great se nse of security which I didn’t have before the repairs were made. Thank you Richard Sorge. More

This dealership provides great service with friendly experienced service advisor’s. This level of service has been going on for the past 15 years I have been going there. experienced service advisor’s. This level of service has been going on for the past 15 years I have been going there. More

Brian is great, very helpful and, explains well. Unfortunately the lengthy wait is very disagreeable. Unfortunately the lengthy wait is very disagreeable. More

Visited on 9/22/21. appointment was for 12:30. I arrived at 12:40. I was told Francesca would see me. I waited 25 minutes, no Francesca. Found someone else and Brian appeared. He did rush my car arrived at 12:40. I was told Francesca would see me. I waited 25 minutes, no Francesca. Found someone else and Brian appeared. He did rush my car thru the service. He came and got me from the waiting room and told me my car would appear shortly. I waited 10 minutes and finally went to sit inside. It took another 5 minutes to arrive. Today, 9/28, valet service noted a piece of plastic hanging from the underside of my car. Is this a result of something done during the servicing of my car? I can't drive back to the dealer, so have to have it checked by a local repair shop. Now asking me to rate employees I interacted with. None are listed. I have to fake one to be able to post. More