Lexus of Palm Beach - Service Center

Brian in the service department was amazing. He took care of everything with such professionalism and caring. I could not have been more pleased. This was my first experience with service here and I a care of everything with such professionalism and caring. I could not have been more pleased. This was my first experience with service here and I am so impressed. Brian is wonderful, kind and so knowledgeable! Thank you. More

This is a great dealership. I had a great car buying experience and the staff is very respectful. I am however, dissatisfied with my last service experience wherein my advisor left me hanging at the en experience and the staff is very respectful. I am however, dissatisfied with my last service experience wherein my advisor left me hanging at the end of the day. I saw my car sitting in the bay for at least a half hour before another advisor called to tell me my car was ready. And because I have been having a xxxx of a time getting the remote services app to work on my car. After 5 attempts to activate over the phone, the Lexus folks over the phone told me to take the car to the dealership for a firmware update. At the dealership, after a couple hours of waiting, I was told it was done, and it should work now - but just give it 24 hours... well it still doesn't work. I called Lexus back and they checked my service record and found that the update wasn't performed at the dealership after all. So, yeah, I'm not sure I can give a positive review of the service dept after this experience. And I'm wary of taking my car back. More

My service advisor is Francesca she is thorough professional courteous. The service is top notch. Wait time is exactly what they tell you. Great experience professional courteous. The service is top notch. Wait time is exactly what they tell you. Great experience More

Exceptional service. Bill Power did excellent customer service. Loaner car provided when needed although not anticipated. service. Loaner car provided when needed although not anticipated. More

The service experience was great as always. Service advisor Mr. Usman got it done to best of my satisfaction advisor Mr. Usman got it done to best of my satisfaction More

Service was impeccable as usual. We are very pleased with the service at Lexus of Palm Beach. the service at Lexus of Palm Beach. More

Very professional, helpful, and knowledgeable . The staff was great. The dealership was clean. The wait time was Minimal staff was great. The dealership was clean. The wait time was Minimal More

Service and bodywork excellent on my Toyota Sienna no further comments if you don’t like these few words - tough further comments if you don’t like these few words - tough More

Service was done sooner than expected…Discount was applied…All is good!! Will definitely be going back!! applied…All is good!! Will definitely be going back!! More

A most pleasant experience, with friendly attention from beginning to end. Francesca knew exactly what was to be done with my car, she explained it clearly to my satisfaction, and the job was completed in beginning to end. Francesca knew exactly what was to be done with my car, she explained it clearly to my satisfaction, and the job was completed in excellent time. Francesca is the best, of the best. Clone that woman! More