Lexus of Palm Beach - Service Center
West Palm Beach, FL
1,122 Reviews of Lexus of Palm Beach - Service Center
Long story short.. I bought a 60,000 ISc 350.. took it to get windows tinted and they scratched the window.. had to remove the window and they dented the door.. after that they ruined the floor plate.. to get windows tinted and they scratched the window.. had to remove the window and they dented the door.. after that they ruined the floor plate.. and then I have 3 scratches on it that look ike long straight precise lines.. on roof.. I cant take ti back cuz lord knows what will happed to it.. needless to say theSales Mgr Cliff. said it was "my fault. cuz i took it there.. the cant own up to it.. they refuse to do anything but fix what they ruin then ruin somehting else.. i would be VERY weary of taking any car there.. and i bought it there 2 weeks before.. less than 500 miles. great.. 3 scratches. a dent in the door the door taken apart, the tint removed and redone. and ITS MY FAULT???? all this happened while it was in the service there.. all in the first 2 weeks of ownership...Once they sell you the car they could care less about it. or YOU.I feel jipped.. ive cried. and ilost sleep.. ive yet to enjy this car due to dealers shenanigans... NEVER have I been treated so badly by a dealer.. More
Excellent service, walk around done on my car and everything was explained to me in detail prior to leaving service. Car was clean, service was fast, everyone in the store was friendly and helpful. everything was explained to me in detail prior to leaving service. Car was clean, service was fast, everyone in the store was friendly and helpful. WOuld definetly recommend them to my family and friends. More