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Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,133 Reviews

1,133 Reviews of Lexus of Palm Beach - Service Center

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November 09, 2023

Jesse Garcia my service manager really knows how to treat a customer. Unfortunately, it took way too long to replace my battery on my 2022 RX450h More

by samkatz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Garcia
Report | Print
Nov 11, 2023 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 08, 2023

The employees are very efficient and polite. everybody was very helpful at this last visit. More

by creightonc317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know their names
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Dec 29, 2023 -

Lexus of Palm Beach responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 08, 2023

Jesse Garcia my service manager really knows how to treat a customer 5 star service from beginning to end , so pleased More

by krismarquez222@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Garcia
Report | Print
Dec 29, 2023 -

Lexus of Palm Beach responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 06, 2023

They always greet you with a smile and listen to your concerns. The dealership is always clean and the staff is always professional. More

by Grilltime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim pygee
Report | Print
Nov 10, 2023 -

Lexus of Palm Beach responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 06, 2023

I recently visited this dealership and had a great experience. Lisa, the maintenance Tech, provided excellent service, keeping me well-informed throughout. Highly recommended! More

by jm69_2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
Report | Print
Nov 10, 2023 -

Lexus of Palm Beach responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Lexus of Palm Beach and we hope to be of service again in the future.

November 05, 2023

Courtesy and efficiency and pleasant environment! Work was done in prescribed time. Ample room to wait for vehicle. More

by donzbroker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Usman
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Nov 07, 2023 -

Lexus of Palm Beach responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 04, 2023

Lexus has always provided excellent service for years. My service provider, Lisa, is wonderful atttacking difficulty issues and solving them on all fronts! More

by svrush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
Report | Print
Nov 07, 2023 -

Lexus of Palm Beach responded

Hi Svrush, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 03, 2023

Scott Vessey is the best. He is always available to help us and makes going to the dealership stress free. Will always be a part of the Lexus family. Thank you Scott!! Than More

by Anita Sankar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Vessey
Report | Print
Nov 04, 2023 -

Lexus of Palm Beach responded

Hi Anita, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 03, 2023

Excellent follow-up system to remind me of our annual maintenance, easy to set up an appointment and prompt, courteous service at the dealership. More

by hcarmitchel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Usman
Report | Print
Nov 06, 2023 -

Lexus of Palm Beach responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 02, 2023

The service went well. I am still waiting for my second fob since April 13 when I bought my new Lexus. When I lived in Maryland, the Silver Spring dealership always gave m More

by 12lindajg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim (James) Domino
Report | Print
Nov 04, 2023 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (561) 291-6004 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

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