Back

Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,126 Reviews

1,126 Reviews of Lexus of Palm Beach - Service Center

Sort by
October 16, 2023

Every time I'm here I always receive top notch service. My best car buying experience ever!!! More

by Lynnettbates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Oct 16, 2023 -

Lynnettbates responded

You guys are the best at what you do. Keep up the good work. I appreciate you all very much. 👍😊😊😊

October 15, 2023

I had the best experience at this location my service advisor Jeremy made sure everything went smooth as we'll as the General Manager Vivian and Lorraine and Kenny. If you looking to buy a Lexus please v More

by Tee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy, Lorraine, Kenny, Vivian
Oct 17, 2023 -

Lexus of Palm Beach responded

Hi Tee, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 15, 2023

This was my first visit to Lexus service, and it was efficient and satisfying. Timely work, well-communicated, and friendly service. More

by frfinch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Oct 17, 2023 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 13, 2023

I have always felt that the treatment I have received from the service department personnel has been outstanding. More

by Jackmcgregor737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Garcia
Oct 15, 2023 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 13, 2023

Had an 8 AM appt and waited 3 hours for them to check my battery that was under warranty. Nothing wrong the first pass on the troubleshooting, then my car would not start after they finished washing it. Bac More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Oct 15, 2023 -

Lexus of Palm Beach responded

Hi Jeff, we are deeply disappointed by your experience at Lexus of Palm Beach. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (561) 291-6004 to discuss what we can do to help.

October 12, 2023

Brian is amazing and helpful everytime I go. He keeps me informed and makes recommendations as needed More

by Cin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kobe’s is amazing
Oct 14, 2023 -

Lexus of Palm Beach responded

We are pleased to hear you had such a positive experience with us, Cin! If you ever need help, just give us a call. Happy motoring!

October 12, 2023

Lisa was my service coordinator and she was such an amazing person, very helpful and knowledgeable. I love her very quick response to my questions. Thank you Lisa. More

by patriciaameer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
Oct 14, 2023 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 11, 2023

Brought car in for service. Diagnosed and fixed quickly. I was kept informed along the way through texts, and my service advisor. Waiting room was impeccable. Service was ou More

by anniefannie58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Oct 14, 2023 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 06, 2023

I am very pleased with their service department. they work by appointments and wait time is minimal. They keep you informed throughout the maintenance service. More

by rgershwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Vessey
Oct 09, 2023 -

Lexus of Palm Beach responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 05, 2023

I have been coming to Lexus for many years and it is because of Mr. Usman a dedicated gentleman who takes time to make sure everything is working properly I feel your company is so fortunate and having More

by Patroche1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Osman is a dedicated employee, and you are fortunate to have him
Oct 07, 2023 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Oct 09, 2023 -

Patroche1 responded

Thank you for, including my response for all my needs at Lexus have always been with the care of Mr. Usman

...
17
...