Lexus of Palm Beach - Service Center

I was impressed by the timely service and accomodating attitude of the staff,esp the advisor who handled my car,michael,he kept me updated of the car status,and with approachable attitude,making me feel a attitude of the staff,esp the advisor who handled my car,michael,he kept me updated of the car status,and with approachable attitude,making me feel at ease with the whole process,kudos too to the greeter who guided me to the service dept,very courteous! More

Over price to much overhead, long wait for service even with appointment, not sure what is the point of service appointment f you have to wait 3 hours with appointment, not sure what is the point of service appointment f you have to wait 3 hours More

Geo any was exceptional , he was professional, kind and concerned . He showed genuine care . I want him as my advisor all the time concerned . He showed genuine care . I want him as my advisor all the time More

Drove in for a routine service on my RX 350. The greeter was polite and friendly. Assistant Service Manager Tim Saunders and I discussed a few things I should consider to keep my car running w The greeter was polite and friendly. Assistant Service Manager Tim Saunders and I discussed a few things I should consider to keep my car running well. While waiting for my car, the technician working on it sent me a message with a photo pointing out suggested service. Very satisfied with the level of attention, quality of service and overall environment of the dealership. A pleasant experience. More

Lisa was great. She explains my service needs and is very helpful. I bring my car to the dealership because of Lisa. She explains my service needs and is very helpful. I bring my car to the dealership because of Lisa. More

Service Manager and support staff were very kind and treated us well. Did not "brush off" our concerns. Really glad we bought our Certified Pre Owned 2024 RX350 from Lexus of Palm Beach. treated us well. Did not "brush off" our concerns. Really glad we bought our Certified Pre Owned 2024 RX350 from Lexus of Palm Beach. More

My Service Agent Scott and his team are very professional, understanding and helpful, with excellent customer service skills. I ordered a full detail after the 30K mile service. The detailer d professional, understanding and helpful, with excellent customer service skills. I ordered a full detail after the 30K mile service. The detailer did an impeccable job (interior and exterior). 10/10 More

Always a pleasant experience, whether just visiting, leasing, purchasing or having vehicle serviced. Highly recommend. leasing, purchasing or having vehicle serviced. Highly recommend. More

Dealership was clean and the staff were professional and courteous. I was greeted immediately upon arrival and was kept up to date with the status of my vehicle. courteous. I was greeted immediately upon arrival and was kept up to date with the status of my vehicle. More

Routine maintenance was completed in less than an hour. Waiting area was immaculate and relaxing. Waiting area was immaculate and relaxing. More