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Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,152 Reviews

1,152 Reviews of Lexus of Palm Beach - Service Center

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September 13, 2023

They have very knowledgeable employees. they’re waiting areas and their facility is neat and clean. they make sure that your car is well-maintained and running great. More

by barbarapascale133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francesca
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Sep 17, 2023 -

Lexus of Palm Beach responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 12, 2023

Rick did an excellent job of handling my 10,000 mile checkup. He also provided guidance on my concerns about minor body damage and gave me information needed to buy touch up paint. More

by Johnnytiger1706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
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Sep 16, 2023 -

Lexus of Palm Beach responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 11, 2023

Very professional, courteous and timely service! From the guys outside taking my car to the service agent and ending with me picking up my detailed/clean car. More

by Gladys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
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Sep 14, 2023 -

Lexus of Palm Beach responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 11, 2023

You pull up and they greet you and everyone there is very pleasant and kind More

by Rastarandi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa C
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Sep 14, 2023 -

Lexus of Palm Beach responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 08, 2023

The staffs are very pleasant. the facility is nice makes it comfortable to wait for the service. More

by paupim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kobus
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Sep 12, 2023 -

Lexus of Palm Beach responded

Hi, we appreciate you taking the time to leave us a response. If you ever need help, just give us a call. Happy motoring!

September 08, 2023

Great customer service! Service team is respectful and take pride in their work. Highly recommend! More

by Cwomack13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Garcia
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Sep 12, 2023 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Lexus of Palm Beach and we hope to be of service again in the future.

September 07, 2023

Service advisor Jeffery was horrible let me wait 45 minutes to pick up car when the Mgr takes 1 minute to do it More

by Desmond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery
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Sep 11, 2023 -

Lexus of Palm Beach responded

Hi, we are deeply disappointed by your experience at Lexus of Palm Beach. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (561) 291-6004 to discuss what we can do to help.

Sep 11, 2023 -

Desmond responded

You can call me at 5616677122. Thanks

September 04, 2023

As good a Lexus dealership as there is in the area. Always use them to service our Lexus. More

by mswconsult
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domino
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Sep 07, 2023 -

Lexus of Palm Beach responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

September 04, 2023

Jim was extremely helpful as my service rep. I had several questions that he addressed. He ket me know about how long my wait would be and when the car went in for a waah. I appreciated his help More

by andi618@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
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Sep 07, 2023 -

Lexus of Palm Beach responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Palm Beach. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 04, 2023

I am please with this dealership and the service they provide. I do recommend this dealership to my family and friends. More

by Beamez35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not sure
Report | Print
Sep 07, 2023 -

Lexus of Palm Beach responded

Hi, we are very happy we could provide you with a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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