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Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,126 Reviews

1,126 Reviews of Lexus of Palm Beach - Service Center

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April 20, 2023

Great service, services explained in detail! Brian was very helpful explaining details of work to be done! More

by Mbborak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Btian
Apr 27, 2023 -

Lexus of Palm Beach responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 20, 2023

Scheduling appointment is prompt. Communication from service representative A+ during visit. Facility is A+, comfortable. Personnel are cordial and helpful with any question. More

by timber.manse_0q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domino, James
Apr 26, 2023 -

Lexus of Palm Beach responded

Hello, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

Apr 26, 2023 -

timber.manse_0q responded

James Domino is an excellent service representative for Lexus of Palm Beach.

April 20, 2023

I brought my car in for service and they did a great job finding out what the problem was and fixing it. Anthony Gordillo was an excellent service advisor. More

by joeyt65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Gordillo
Apr 27, 2023 -

Lexus of Palm Beach responded

Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

April 20, 2023

Jim was a fantastic help. Will continue to return. The wait was would be the only negative I would give. More

by pvdinh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Apr 27, 2023 -

Lexus of Palm Beach responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

April 18, 2023

This operation has clearly made it a goal to keep their customers comfortable and informed during their wait. My rsonal contact, Francesca, could not have been more attentive. Really pleased with the ser More

by eileen j williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
francesca schintu
Apr 22, 2023 -

Lexus of Palm Beach responded

Hi Eileen, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 14, 2023

Excellent service experience, Lisa handled each aspect of the visit professionally and kept me informed along the way. More

by McGoldrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
Apr 21, 2023 -

Lexus of Palm Beach responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 13, 2023

Great team. Thus dealership knows how to treat customers and respects their needs, especially time. I rely on them for their honesty in recommending repairs. More

by jiminpointclear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Ross
Apr 21, 2023 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Lexus of Palm Beach and we hope to be of service again in the future.

April 13, 2023

Rick is a true professional. Service was fast and efficient as always. It is a pleasure to have my car service at Lexus of Palm Beach. More

by avonelleforbes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Apr 21, 2023 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 13, 2023

Lisa Carvalho is absolutely amazing. She is so professional and caring. Lisa is always available to speak to me when I need service for my car. Ms. Carvalho is definitely an asset to More

by blomies
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Carvalho
Apr 21, 2023 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 11, 2023

Customer service is outstanding at this dealership, and that’s what’s important to me. 😊 More

by Sandykscott3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francesca
Apr 21, 2023 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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