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Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,126 Reviews

1,126 Reviews of Lexus of Palm Beach - Service Center

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April 11, 2023

Service advisor and staff was courteous, attentive and provided answers to my questions about my vehicle. More

by Jgpaschal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernandez
Apr 21, 2023 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 10, 2023

The service writer was great. The oil change was very expensive and has gone up 40 dollars since my last one. More

by Lexus owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Franchesca
Apr 21, 2023 -

Lexus of Palm Beach responded

Hi Lexus, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 10, 2023

Appointment was easily made with my service advisor Brian Kobus who is professional, knowledgeable and accommodating. I’ve been a customer for several years and have had experience with others but Brian is b More

by kduval423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brain and Scott
Apr 21, 2023 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 07, 2023

Dealer is clean, chairs are comfy there’s coffee with is a plus. Anthony’s service was great I didn’t have appointment and she still assist me on a good time frame thanks More

by Alejandra Guzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Apr 07, 2023 -

Alejandra Guzman responded

Anthony’s service was great he got me on time I didn’t make appointment and he still help me right away thanks Anthony

April 07, 2023

I’ve been extremely happy with the service and personal attention Francesca has given me. She has been extremely efficient and caring as always. I’ve been a loyal Lexus customer because of Francesca. More

by Johannsenjudi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francesca
Apr 21, 2023 -

Lexus of Palm Beach responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 07, 2023

Always friendly personnel and timely service. Service representative keeps you informed as to time expectations. More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Herman
Apr 21, 2023 -

Lexus of Palm Beach responded

Hi Judy, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

April 04, 2023

Pleasant experience, and they left the car looking and running like it was brand new. More

by rs2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember
Apr 07, 2023 -

Lexus of Palm Beach responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

April 03, 2023

Great service and Usman always gives me updates when my car will be ready Always returns my calls when n a timely manner More

by Nikki2011
Recommend Dealer
Yes
Employees Worked With
Usman Athar
Apr 06, 2023 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to see you soon!

April 02, 2023

Lexus of Palm Beach is where I purchased my 2010 RX350 almost ten years now and even though I'm living in Port Saint Lucie this is where love to service my Lexus, I feel welcome there and for me the hospi More

by onishnt
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Piggee And Jonathan South
Apr 06, 2023 -

Lexus of Palm Beach responded

Hi Onishnt, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 31, 2023

Excellent service. Service manger was upfront about pricing and very courteous. They have a good track record with me. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Vessey
Apr 04, 2023 -

Lexus of Palm Beach responded

Hello Joe, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Lexus of Palm Beach. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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