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Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,154 Reviews

1,154 Reviews of Lexus of Palm Beach - Service Center

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January 13, 2023

Fast and friendly service. Their waiting area is second to none. Fresh coffee is available and bagels and cream cheese. Their service advisor, Dennis, is friendly and very know More

by zeus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis in service and Guy in sales
Jan 18, 2023 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

January 13, 2023

My car was ready very quickly! A nice young man named angel helped me when my car was done & asked if I had any questions about my car before I left. I told him that my car had l More

by Nancybrix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Jan 18, 2023 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

January 13, 2023

Service was a peasant experience. I was out quickly and with a clean car as well. Happy to have Jeremy as my service adviser. More

by Suzinner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jan 18, 2023 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

January 12, 2023

I never feel like I'm being upsold - they tell what's needed and what services can wait and allow me to make an informed decision. My service provider, Brian Kobus, is top notch, professional and a pleas More

by reeladvz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kobus
Jan 17, 2023 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

January 12, 2023

Always good service in a timely manner. Professionalism and courtesy at its best. Love my car. More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Jan 18, 2023 -

Lexus of Palm Beach responded

Hi Ann, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

January 12, 2023

Fantastic dealership . I only used it for service. Francesca Schintu, my service adviser is fantastic.Not only she is an accomplished professional, but also has great people More

by B. Beker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francesca Schintu
Jan 18, 2023 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

January 12, 2023

I continue to be so very impressed with the Service Department at this dealership. They are efficient, communicative, and instill a sense of confidence in the work. Thank you. More

by philip.carbone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Usman Athar
Jan 17, 2023 -

Lexus of Palm Beach responded

Hi Philip, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

January 10, 2023

Short staff, I waited 30min for them to call me for my appointment. I had to go ask what was taking so long. More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot his name
Jan 13, 2023 -

Lexus of Palm Beach responded

Hi Maria, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (561) 291-6004. We hope to hear from you.

January 09, 2023

They were attentive, serviced my car very fast to my satisfaction. I cam in as an emergency due to a large nail in my tire and they took me right in. More

by ted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Jan 13, 2023 -

Lexus of Palm Beach responded

Hi Ted, your comments keep us motivated and working hard for all our guests! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 06, 2023

This is the best dealership for Lexus in south Florida Specially for certified Lexus RX 350. our family has bought 5 of them from the dealer ship. More

by ars0319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Jan 10, 2023 -

Lexus of Palm Beach responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Jan 10, 2023 -

ars0319 responded

Thanks

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