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Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,154 Reviews

1,154 Reviews of Lexus of Palm Beach - Service Center

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December 29, 2022

The appointment was easily made, the waiting area was conducive to spending time there and the service was completed quickly and professionally. More

by goldmanfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Jan 02, 2023 -

Lexus of Palm Beach responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 27, 2022

Good service. Only have to wait a little bit longer than I expected. Will to come back next service More

by Brandonquocle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Dec 29, 2022 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (561) 291-6004 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

December 27, 2022

Excellent service. Francesca was extremely friendly and very helpful. Nice atmosphere. Planning to use in future More

by ANNA BONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francesca
Dec 29, 2022 -

Lexus of Palm Beach responded

Hi Anna, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 26, 2022

My scheduled maintenance went extremely well. Unexpectedly, they found a nail in my tire and immediately replaced it. Hope to buy the car when lease ends in May 2023 and continue service with Le More

by larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
Dec 28, 2022 -

Lexus of Palm Beach responded

Hi Larry, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

December 24, 2022

Love Lexus of Palm Beach. Great service, nice atmosphere. We've been buying and servicing our cars here for many years and appreciate their fine staff and excellent service More

by lgk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Flores
Dec 27, 2022 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

December 23, 2022

The end-to-end customer experience at Lexus of Palm Beach is outstanding. The staff does an excellent job of communicating and to quickly turn around service issues More

by MackPerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Giordano
Dec 26, 2022 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 22, 2022

A very efficient service department. I just popped in without appointment and was promptly taken care of with a 15,000 mile service with tire rotation and alignment. Waited in a very com More

by Shelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember
Dec 26, 2022 -

Lexus of Palm Beach responded

Hi Shelly, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 22, 2022

I had a Very positive experience with the service department. I plan to return for future needs. More

by IEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Dec 26, 2022 -

Lexus of Palm Beach responded

Hi, thank you so much for your positive comments about Lexus of Palm Beach! We are always more than happy to assist you if anything else comes up. Take care!

December 21, 2022

Great service in a very timely manner without overselling other service needs. Fixed repair under warranty and other issues. More

by jlbanthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Dec 24, 2022 -

Lexus of Palm Beach responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 21, 2022

Jeremy, our service manager was excellent and handle our car with courtesy and efficiency. Including washing the car. More

by Rfwhalen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Dec 24, 2022 -

Lexus of Palm Beach responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Palm Beach. Don't hesitate to call us if you ever need anything. Be safe on the road!

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