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Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,122 Reviews

1,122 Reviews of Lexus of Palm Beach - Service Center

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June 01, 2024

Excellent service by Rick. Relaxing lounge while I waited. Rick listened to me, was attentive. Good experience! More

by rprybyl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick B
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Jun 04, 2024 -

Lexus of Palm Beach responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 27, 2024

Polite and efficient was the service The dirroundings wee clear and comfortable. They had cold water More

by jjmathias.mathias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
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May 29, 2024 -

Lexus of Palm Beach responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Palm Beach. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 26, 2024

Excellent dealership! Courteous, clean, accommodating, all aspects of this dealership are superb ! I purchased my vehicle here and have always been pleased with the servic More

by rwj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francesca S.
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May 27, 2024 -

Lexus of Palm Beach responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 26, 2024

Excellent service. Will be great if they put sandwiches , yogurts, fruits at lunch time for the patrons that need to wait at that time. More

by rlontax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
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May 29, 2024 -

Lexus of Palm Beach responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 16, 2024

Service with my advisor, Jesse, was a very pleasant and informative experience. Waiting time was minimal. More

by klaissm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse, Garcia
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May 20, 2024 -

Lexus of Palm Beach responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 14, 2024

Service department is awesome. We needed a lot of work on our car. With the help of Jeffrey Herman it was finished before the end of the day. More

by Mvmonte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Herman
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May 16, 2024 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 13, 2024

Courteous and knowledgeable. Good bagels and coffee but riding that coffee mate and get real cream More

by Alanrdorman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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May 16, 2024 -

Lexus of Palm Beach responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

May 11, 2024

Jeffrey Herman was very helpful and explained recommended repairs and costs, what was urgent and what could wait. Great experience! More

by vickyv504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Herman
Report | Print
May 11, 2024 -

vickyv504 responded

Although- after reviewing The invoice more carefully I noticed I was charged $250 for the diagnostic that was supposed to come out of the cost of the repairs. Very shady and I would like management to call. .

May 13, 2024 -

Lexus of Palm Beach responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 05, 2024

Jeff Herman. Great guy. Very helpful. All should be like him. Instantly knew what to di More

by Aquaski8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Herman
Report | Print
May 08, 2024 -

Lexus of Palm Beach responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jeff here at Lexus of Palm Beach! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 05, 2024

Good profesional service, quick and efficient. Worth going back for service as needed for the vehicle More

by jconway226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
May 07, 2024 -

Lexus of Palm Beach responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

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