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Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,154 Reviews

1,154 Reviews of Lexus of Palm Beach - Service Center

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November 23, 2022

Service Rep, Scott Vessey, was very good. Second time he took care of me. He listened, did not push and handled everything with any problems. I generally hate taking my car to dealers who rip More

by Jerry S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Vessey
Nov 25, 2022 -

Lexus of Palm Beach responded

Hi Jerry, we are very happy to have provided you with such a positive experience! Drive safe, and we'll see you on the road.

November 21, 2022

The service advisor was prompt and honest. Dealership was clean and waiting area offered nice amenities More

by PfrabbeyPete Reilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Nov 23, 2022 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 16, 2022

Excellent customer service by Lisa Freseman. She goes above and beyond to explain the service needed. More

by herrerapa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freseman Carvalho, Lisa
Nov 21, 2022 -

Lexus of Palm Beach responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Palm Beach. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 10, 2022

Brian Kobus in customer service was warm and efficient and made me feel comfortable. He dealt with the Insurance adjuster and expedited repairs on my car and kept me updated. I am very pleased with the wa More

by seadykes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kobus
Nov 17, 2022 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 09, 2022

We had car trouble driving from New York got right in was able to get loaner car and they fixed everything. Miguel In Service department was awesome! Helpful and kind and professional. More

by ge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Nov 17, 2022 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 09, 2022

The service was done on time and properly. Staff is professional and respectful. Excellent job. More

by Malakeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Usman Athar
Nov 17, 2022 -

Lexus of Palm Beach responded

Hi Malakeh, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

November 09, 2022

Excellent customer service from service rep. I have all my service done at the Lexus dealership in west palm beach and have always been pleased. More

by harrislinda0818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
Nov 17, 2022 -

Lexus of Palm Beach responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 08, 2022

Lexus of Palm Beach is always professional and helpful. Love that they always give you back a clean car. More

by zniles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Nov 15, 2022 -

Lexus of Palm Beach responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

November 05, 2022

As always excellent service and treat, neatness, cleanliness, caring, fastest, empathetic on my wait of time. More

by Rx350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel
Nov 13, 2022 -

Lexus of Palm Beach responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

November 05, 2022

Easy in and easy out. They honored my appoint time and the wait time was minimal More

by jcf
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 13, 2022 -

Lexus of Palm Beach responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

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