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Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,154 Reviews

1,154 Reviews of Lexus of Palm Beach - Service Center

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September 30, 2022

Service was completed quickly. My service rep was very efficient and helpful.. the dealership was very organized More

by Jemurphy2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francesca
Oct 07, 2022 -

Lexus of Palm Beach responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 30, 2022

They forgot to put fluid and I had to bring it back to the dealer More

by Olylevas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miquel
Oct 05, 2022 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. If you are willing, please call our General Manager at (561) 291-6004 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

September 30, 2022

Quick and courteous help from the team at the dealership. I will come back again. More

by Jloaks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Oct 05, 2022 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

September 29, 2022

Lisa was great, I arrived a bit early but was taken right away. A pleasure to work with! More

by Sweet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Carvalho
Oct 05, 2022 -

Lexus of Palm Beach responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Palm Beach! Feel free to stop by if you ever need any more help.

September 29, 2022

Jeremy Cater was great. Good service. Car was cared for well. Friendly crew also in sales. More

by robzimmermann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Carter
Oct 05, 2022 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

September 28, 2022

Tim was very kind and helpful. When my vehicle was going to take all day to fix, he set me up with a vehicle to use so I could get on with my day. More

by Kristin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim & Herbie
Oct 03, 2022 -

Lexus of Palm Beach responded

Hi Kristin! Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

September 28, 2022

Lisa was terrific! I got there early because of the upcoming storm and she was understanding and professional. Always a pleasure bringing my car there for service! More

by annie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa
Oct 03, 2022 -

Lexus of Palm Beach responded

Hi Annie! Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 27, 2022

Excellent service,fine facilities, service completed promptly on time,good explanation of all problems and plan for management More

by Bcline7975@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa
Oct 02, 2022 -

Lexus of Palm Beach responded

Hi, we set high expectations for ourselves, so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 24, 2022

I typically feel that the service adviser really wants to give me good service and advice for my vehicle. More

by wvcameron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Sep 29, 2022 -

Lexus of Palm Beach responded

Thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 24, 2022

Offered a loaner car at no cost that allowed me to go home for the time it took to do the 60,000 mile service. Herby Boileau was very pleasant and efficient and took care of me with confidence. More

by e-med
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herby Boileau
Sep 28, 2022 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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