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Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,169 Reviews

1,169 Reviews of Lexus of Palm Beach - Service Center

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August 11, 2022

Met with Jeffrey Herman. He was very professional and courteous. His advice on what needed to be done was clear and concise. He went above and beyond as my trunk was not v More

by ellenbrownlowi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Herman
Aug 16, 2022 -

Lexus of Palm Beach responded

Hi, we're so glad that we were able to go above and beyond your expectations! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 11, 2022

As longtime customers of 20 years+ at this dealership it never ceases to amaze us at the quality of the service we received. Mr. Usman Athar and Mr. Ken Zaron continue to demonstrate the mission philosophy More

by edelvalle9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Usman Athar, Ken Zaron
Aug 16, 2022 -

Lexus of Palm Beach responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Lexus of Palm Beach. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 10, 2022

Jeffrey was very helpful through the whole process. He kept me updated on the progress of service. It was a great experience bi was very pleased. Highly recommend More

by carrie3112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey harmann
Aug 13, 2022 -

Lexus of Palm Beach responded

Hi, we are pleased to hear you had such a positive experience with us. We appreciate your recommendation of Lexus of Palm Beach and we hope to be of service again in the future.

August 10, 2022

The service team at Lexus of Palm beach provide professional efficient experience. Herby our service manager provided expert information about our vehice and its service need and cept us informed More

by jflip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herbi Boileau, Assistant Service Manager
Aug 13, 2022 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 09, 2022

The staff was very courteous and the process of dropping off and picking up my car was very efficient. More

by khosk
Recommend Dealer
Yes
Employees Worked With
Miguel Mijangos
Aug 12, 2022 -

Lexus of Palm Beach responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 09, 2022

The advisor was very helpful , The dealership is great although its still undergoing renovations . Complimentary car wash and I guess vacuumed the interior also a plus , coz my car was clean inside when More

by Yel66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francesca
Aug 12, 2022 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

August 09, 2022

Excellent customer care. Francesca is great. I would highly recommend this Lexus Service to others More

by hcs100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francesca
Aug 12, 2022 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Lexus of Palm Beach and we hope to be of service again in the future.

August 05, 2022

Very professional. Always gives you how much waiting time. Very comfortable seating area with refreshments. More

by Dwm620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garcia
Aug 09, 2022 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 04, 2022

Was on time and greeted by a great staff outside, service advisor was fantastic and car was back earlier than expected. More

by etg124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francesca
Aug 07, 2022 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 02, 2022

Excellent service experience! ! - Anthony is an outstanding service rep--Very Knowledgeable, personable and extremely helpful. He represents the dealership very well. I highly re More

by powerschneider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Gordillo
Aug 02, 2022 -

powerschneider responded

This is my review…I confirm it.

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