Lexus of Palm Beach - Service Center

Great service from Bill Power. Kept time commitment for vehicle to be ready. Provided loaner Kept time commitment for vehicle to be ready. Provided loaner More

They were on time and very efficient. Service agent was very courteous and kept me updated on the progress. Service agent was very courteous and kept me updated on the progress. More

Usman was informative. Gave me information other service employees did not. However, he does not come to you in the waiting area, like the others have and were with other Gave me information other service employees did not. However, he does not come to you in the waiting area, like the others have and were with other customers. He called you on your cell and asked you to come to his office. This is a little impersonal and did not make you feel like the customer service was top par. More

Sales and service great On time and waiting room greatTook car and told me what time it will be y greatTook car and told me what time it will be y More

Francesca is the best! ! She's been a trusted service advisor and friend for 10 years. ! She's been a trusted service advisor and friend for 10 years. More

I was treated with respect by all of your service people and I appreciated their professional courtesy!! and I appreciated their professional courtesy!! More

The service waiting area was very comfortable and the 10000 mile service was done quickly and included a car wash. 10000 mile service was done quickly and included a car wash. More

Apparently the dealership is undergoing some renovations and there is only one toilet for women to use - this very inconvenient! and there is only one toilet for women to use - this very inconvenient! More

Terrible communication and coordination- cancelled the first time last minute. Did not follow through on the service needed in the second attempt. Driver was very polite and easy to work with, otherwi first time last minute. Did not follow through on the service needed in the second attempt. Driver was very polite and easy to work with, otherwise this was a bad experience. More

Great dealership, I appreciate having a loaner while my car is being serviced. I also like how I’m told upfront how much the service will cost. car is being serviced. I also like how I’m told upfront how much the service will cost. More