Lexus of Palm Beach - Service Center
West Palm Beach, FL
1,169 Reviews of Lexus of Palm Beach - Service Center
Always professional and flexible … great service, able to get emergency service without appointments. Even during renovations the facility was clean and comfortable get emergency service without appointments. Even during renovations the facility was clean and comfortable More
As always Lexus of palm beach has an excellent service . I have service my vehicles there for the last four years and I haven’t had a single complain yet. Thank you. I have service my vehicles there for the last four years and I haven’t had a single complain yet. Thank you. More
Mr. Powers is an excellent point man. Very helpful and courteous. The service team, though I’ve never seen them has always brought my vehicle back in better condition than I left it. courteous. The service team, though I’ve never seen them has always brought my vehicle back in better condition than I left it. More
A well-oiled machine. A great team that authentically cares about the customer. Personable service that makes me glad to own a Lexus. A great team that authentically cares about the customer. Personable service that makes me glad to own a Lexus. More
Exceptional customer service! Lisa worked with us and communicated clearly during the entire process. She advocated for us to make sure everything was done properly and in dealing Lisa worked with us and communicated clearly during the entire process. She advocated for us to make sure everything was done properly and in dealing with our extended warranty. More
My experience was disappointing with service. I’ve purchased 3 Lexus vehicles here, the most recent one needed a module replacement. The service advisor Anthony told me the car would be ready “to I’ve purchased 3 Lexus vehicles here, the most recent one needed a module replacement. The service advisor Anthony told me the car would be ready “tomorrow” almost every day. I had to call him to get any information and then had to call a manager to get a response. I’m very unhappy with the service. More
While driving my LS, the radio stopped playing and the electrical system partially failed. I drove into the service dept. without an appointment and the response was immediate. I was introduced to your se electrical system partially failed. I drove into the service dept. without an appointment and the response was immediate. I was introduced to your service rep Anthony Gordillo, who noted the problem and in less than an hour the problem was rectified and I was on my way home. Anthony advised me the problem may occur again, and if so, to call him directly and he would order the necessary part for a permanent fix. I have been a customer of this dealership for over twenty years with about eight or nine vehicles and service has always been extraordinary. Kudos to Anthony Gordillo for helping to make my day. He's a pleasure to work with, and an excellent Lexus rep. More