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Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,169 Reviews

1,169 Reviews of Lexus of Palm Beach - Service Center

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June 03, 2022

All was good Car was ready when promised Car was cleaned well accepted missed the console Thank you More

by Stu
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill
Jun 06, 2022 -

Lexus of Palm Beach responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 03, 2022

Excellent service completed service on time All very professional Performed 20000 mile service Every one pleasant More

by hjb3814
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Harry
Jun 06, 2022 -

Lexus of Palm Beach responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 02, 2022

Always professional and flexible … great service, able to get emergency service without appointments. Even during renovations the facility was clean and comfortable More

by sjm0938
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
Jun 05, 2022 -

Lexus of Palm Beach responded

Hello, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

June 02, 2022

As always Lexus of palm beach has an excellent service . I have service my vehicles there for the last four years and I haven’t had a single complain yet. Thank you. More

by Reyna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard
Jun 05, 2022 -

Lexus of Palm Beach responded

Hello Reyna, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

June 02, 2022

Mr. Powers is an excellent point man. Very helpful and courteous. The service team, though I’ve never seen them has always brought my vehicle back in better condition than I left it. More

by ronwood741
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Powers
Jun 05, 2022 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 01, 2022

A well-oiled machine. A great team that authentically cares about the customer. Personable service that makes me glad to own a Lexus. More

by Livingmiracles888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francesca
Jun 02, 2022 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 31, 2022

Anthony was very helpful and responsive to helping me with the service for my Lexus. More

by jw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Jun 01, 2022 -

Lexus of Palm Beach responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 30, 2022

Exceptional customer service! Lisa worked with us and communicated clearly during the entire process. She advocated for us to make sure everything was done properly and in dealing More

by wiriest-mustard0k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa
May 31, 2022 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 30, 2022

My experience was disappointing with service. I’ve purchased 3 Lexus vehicles here, the most recent one needed a module replacement. The service advisor Anthony told me the car would be ready “to More

by Maxx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony
May 31, 2022 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (561) 291-6004 to discuss what we can do to help.

May 30, 2022

While driving my LS, the radio stopped playing and the electrical system partially failed. I drove into the service dept. without an appointment and the response was immediate. I was introduced to your se More

by ayonadi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Gordillo
May 31, 2022 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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