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Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,128 Reviews

1,128 Reviews of Lexus of Palm Beach - Service Center

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April 26, 2022

Very attentive and the customer service is excellent. Was able to get an appointment when I needed it and my 70,000 mile service went quickly. More

by maria
Recommend Dealer
Yes
Employees Worked With
Usman
Apr 29, 2022 -

Lexus of Palm Beach responded

Hello Maria, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 26, 2022

Wait for a tire balance and rotation with an appointment was longer as promised. I saw painting and renovations all over the dealership, I suggest to hire more mechanics to accommodate all scheduled appoint More

by Fcsj2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Gordillo
Apr 29, 2022 -

Lexus of Palm Beach responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

April 25, 2022

I am a snow bird and had my Lexus NX serviced before heading north in a few days. The dealership was excellent and my service rep, Anthony Gordillo, was very nice and kept me informed of the progress o More

by mrclark528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Gordillo
Apr 27, 2022 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 23, 2022

Welcoming greeting from Roberto and punctual service assistance by Anthony made my day. All good! More

by Carteronius
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony in Service
Apr 26, 2022 -

Lexus of Palm Beach responded

Hi Carteronius, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 22, 2022

My service member is very kind as well as knowledgeable. Previously I have had pushy sales like staff. I don’t like that. If I wanted to buy a car, I’d go to the sales department. More

by SK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franchesca
Apr 24, 2022 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 21, 2022

Extremely efficient. Very friend. Know what they are doing. Big compliment to all that work there More

by Carin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francesca, Ash Glover
Apr 24, 2022 -

Lexus of Palm Beach responded

Hello Carin, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk -- safe travels!

April 21, 2022

I have been coming to this Lexus Service Dept for the past 6 years for 2 of my Lexus vehicles and Brian Kobus is always very accommodating, explains the service being performed in great detail, is thorou More

by Nadean Anderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Kobus
Apr 24, 2022 -

Lexus of Palm Beach responded

We are pleased to hear you had such a positive experience with us, Nadean! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 20, 2022

I speak French and it is hard to explain I appreciate the attitude of the personnel More

by simon.jean4675
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
Apr 23, 2022 -

Lexus of Palm Beach responded

Hello, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (561) 291-6004. We hope to hear from you.

April 20, 2022

Great experience from my first call to schedule an appointment to the completion of the service The service representative Herby was concerned with my repair and within a short time resolved the issu More

by J62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herby
Apr 23, 2022 -

Lexus of Palm Beach responded

Hello, We are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 16, 2022

The repair consultant was dishonest in his quote and tried to change a discount after he told me another price. More

by derrick.l.devine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Miguel
Apr 19, 2022 -

Lexus of Palm Beach responded

Hi Derrick, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (561) 291-6004. We hope to hear from you.

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