Lexus of Palm Beach - Service Center
West Palm Beach, FL
1,154 Reviews of Lexus of Palm Beach - Service Center
This earlier this month, We dropped of our Vehicle for a repair that was under warranty for scheduled appt. we were told it was a half day job. Returned the loaner the following day & our vehicle had not be repair that was under warranty for scheduled appt. we were told it was a half day job. Returned the loaner the following day & our vehicle had not been worked on. It took almost a week to get our car back after calling. Thank God that we were given a loaner. 3 star for lack of communication. Back in March, had maintenance service, price was outrageous, especially the labor charge. Can’t recall the advisor for March. More
I enjoy the technology feature that allows the assistant service managers to communicate/ text in real time on the status of the service and informing the customer of the cost prior to arriving at the deale service managers to communicate/ text in real time on the status of the service and informing the customer of the cost prior to arriving at the dealership. Very transparent. More
I brought my car in for service. Jesse the service advisor did an excellent job. He answered all of my questions and concerns. My car was returned to me on time and as promised. I wo Jesse the service advisor did an excellent job. He answered all of my questions and concerns. My car was returned to me on time and as promised. I would highly recommend this dealership for your service needs. More
Lexus is very professional and at the same time they work with you personally. They want you to be satisfied and happy. I have owned three cars from this dealership so far and will continue to only purchase with you personally. They want you to be satisfied and happy. I have owned three cars from this dealership so far and will continue to only purchase my cars here ! If you decide to purchase a car from here then you made an excellent choice ! More
Customer satisfaction is their main priority and in the 9 years we’ve been affiliated with them, they’ve never disappointed. In fact their sales, service and parts exceed all expectations. years we’ve been affiliated with them, they’ve never disappointed. In fact their sales, service and parts exceed all expectations. More