Back

Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,122 Reviews

1,122 Reviews of Lexus of Palm Beach - Service Center

Sort by
January 09, 2024

Met with Fares today with a technical issue on my 2019 Lexus and within minutes he corrected the problem. He couldn’t have been more professional and was a great help with my issue, thanks to him an Palm More

by Thomasmatch6060
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fares Ali
Jan 11, 2024 -

Lexus of Palm Beach responded

Hi, thank you for your kind review; we are happy to pass along your comments to Fares here at Lexus of Palm Beach! Drive safe, and we'll see you on the road.

January 06, 2024

Outstanding service! my sales representative, greeted me at the front door with a welcoming smile, took my key and got the service done in no time. More

by jprob2RN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cornelius McIymonth
Jan 09, 2024 -

Lexus of Palm Beach responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Palm Beach. If you need more help, our team is available to talk -- safe travels!

January 06, 2024

Great Service. We needed immediate service and somehow our Advisor Brian Kobus was able to fit us in. Not only are Lexus vehicles reliable, but whenever you need More

by strezza0826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kobus
Jan 09, 2024 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 05, 2024

Very thorough. Service was excellent. Waiting room was clean. Paperwork was complete. Quick and easy process More

by mmoore13052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa
Jan 08, 2024 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 18, 2023

With the exception of waiting over two hours; I was pleased with my advisor. I had an issue with mirror which the tech could not identify More

by tricia0163
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Usman
Dec 19, 2023 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 16, 2023

It was easy to get an appointment. Service consultant kept me updated. Although I waited for about 3 hours, I enjoyed watching my favorite channel that happened to be on. More

by Ginapvillanueva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Valerio
Dec 18, 2023 -

Lexus of Palm Beach responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

December 15, 2023

Francesca again was cheerful, informative and I so appreciated it. Lexus as always was a nice place to read for awhile. I even did a little Christmas shopping. More

by maryanne.bogaert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francesca
Dec 18, 2023 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

December 14, 2023

I called in as soon as I got the error message on the dash board and got an appointment to bring in for service in one hour, and had the problem fixed in less than 2 hours. Thanks! More

by MR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Dec 16, 2023 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 13, 2023

Lovely dealership - beautiful building - friendly employees - car was serviced and cleaned in a timely manner More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kolson
Dec 16, 2023 -

Lexus of Palm Beach responded

Hi, thank you so much for your positive comments about Lexus of Palm Beach! We hope to be of service to you again in the future. Best wishes, Lexus of Palm Beach

December 13, 2023

Francesca in the service department is excellent! My car was serviced and ready in less than an hour. More

by sueB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francesca
Dec 16, 2023 -

Lexus of Palm Beach responded

Hi, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again in the future. Best wishes, Lexus of Palm Beach

...
9
...