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Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,122 Reviews

1,122 Reviews of Lexus of Palm Beach - Service Center

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December 16, 2021

I have ONLY used Lexus of Palm Beach for all service work (including but not limited to oil changes, tires, etc.) for the 11 years I've owned my car. Therefore, I have very little basis for comparison. Of More

by nkparadise
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thor Levinson, Jeff Jerome
Dec 18, 2021 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (561) 291-6004. We hope to hear from you.

December 15, 2021

The service at this dealership was excellent, the dealership itself was very clean but had only a few new vehicles. The required work was completed timely and efficiently. Satisfied. More

by josephvmoschella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Usman Athar
Dec 17, 2021 -

Lexus of Palm Beach responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

December 14, 2021

The service is excellent. Fransica is very helpful. She is the best service-oriented person I have ever met. The entire team knows what they are doing and gets it done. I will recommend anyone to get servi More

by koodal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franciseca
Dec 16, 2021 -

Lexus of Palm Beach responded

Hi Koodal, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 13, 2021

Francesca, my Lexus service advisor, made my visit pleasant and I had a great experience. More

by mike.j.manuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francesca
Dec 14, 2021 -

Lexus of Palm Beach responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

December 13, 2021

I found the dealership to be very clean. The staff was courteous and attentive. The cleanest company bathroom I have ever seen. More

by Scottybajac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miss Annette: Service Dept
Dec 14, 2021 -

Lexus of Palm Beach responded

Hello, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you for the review!

December 13, 2021

Great service. Miguel explained everything clearly and was extremely knowledgeable. Waiting time was much less than i expected More

by Lbkret317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Flores
Dec 13, 2021 -

Lbkret317 responded

This is correct

December 11, 2021

Service rep Scott did a great job of solving the situation with my vehicle and making sure I was taken care of with a loaner vehicle. More

by Jcar44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Dec 13, 2021 -

Lexus of Palm Beach responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Palm Beach. Thank you, and have a fantastic day!

December 11, 2021

Hereby, the service consultant was excellent. He explained the service needed and the cost in advance. No surprises when was time to pay. Great customer service. More

by Jorge.rawicz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hereby Boileau
Dec 13, 2021 -

Lexus of Palm Beach responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 09, 2021

Always a pleasure and excellent service given by the professional team at Lexus of Palm Beach More

by thicks901
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Usman
Dec 13, 2021 -

Lexus of Palm Beach responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 07, 2021

I’ve been a long time customer of Lexus of Palm Beach because I’m always treated with respect and honestly. More

by sassbcpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Bourker
Dec 10, 2021 -

Lexus of Palm Beach responded

Hi, we really appreciate your positive review! Thank you so much for being one of our valued guests and we look forward to your next visit!

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