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Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,169 Reviews

1,169 Reviews of Lexus of Palm Beach - Service Center

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December 13, 2021

I found the dealership to be very clean. The staff was courteous and attentive. The cleanest company bathroom I have ever seen. More

by Scottybajac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miss Annette: Service Dept
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Dec 14, 2021 -

Lexus of Palm Beach responded

Hello, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you for the review!

December 13, 2021

Francesca, my Lexus service advisor, made my visit pleasant and I had a great experience. More

by mike.j.manuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francesca
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Dec 14, 2021 -

Lexus of Palm Beach responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

December 13, 2021

Great service. Miguel explained everything clearly and was extremely knowledgeable. Waiting time was much less than i expected More

by User-1d7cce2e70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Flores
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Dec 13, 2021 -

User-1d7cce2e70 responded

This is correct

December 11, 2021

Service rep Scott did a great job of solving the situation with my vehicle and making sure I was taken care of with a loaner vehicle. More

by Jcar44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
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Dec 13, 2021 -

Lexus of Palm Beach responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Palm Beach. Thank you, and have a fantastic day!

December 11, 2021

Hereby, the service consultant was excellent. He explained the service needed and the cost in advance. No surprises when was time to pay. Great customer service. More

by Jorge.rawicz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hereby Boileau
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Dec 13, 2021 -

Lexus of Palm Beach responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 09, 2021

Always a pleasure and excellent service given by the professional team at Lexus of Palm Beach More

by thicks901
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Usman
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Dec 13, 2021 -

Lexus of Palm Beach responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 07, 2021

I’ve been a long time customer of Lexus of Palm Beach because I’m always treated with respect and honestly. More

by sassbcpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Bourker
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Dec 10, 2021 -

Lexus of Palm Beach responded

Hi, we really appreciate your positive review! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 07, 2021

I have been leasing a Lexus for many years. I have always been satisfied with Sales and Service.at Lexus of Palm Beach. More

by aechaiks
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
annette,assistant service manager
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Dec 11, 2021 -

Lexus of Palm Beach responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 06, 2021

we are from CANADA WE RECEIVED THE BEST SERVICE POSSIBLE Annette was great to understand our need .Service has been done quickly and effectively More

by ja.avard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ANNETTE PLUMIS
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Dec 09, 2021 -

Lexus of Palm Beach responded

Hello, thank you for your kind review; we are happy to pass along your comments to Annette here at Lexus of Palm Beach! We look forward to your next visit! Take care!

December 06, 2021

This was the best service e xperirnce ever! Annette was great I highly recommend her! More

by VB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Dec 09, 2021 -

Lexus of Palm Beach responded

Hello, thank you for your kind review; we are happy to pass along your comments to Annette here at Lexus of Palm Beach! Thanks again for the recommendation, and have an amazing day!

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